Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Flawless
April 23, 2026
Overall rating

Chris was an expert repairman, a quick-witted conversationalist and a cordial human being. All key, vital characteristics, given the cost of refrigerator repairs. On my future calls, have only him return , given skyrocketing costs.

Elston D,

Ocala, FL
Refrigerator Repair/Estimate
April 23, 2026
Overall rating

Treavor was prompt and quick to locate the problem. Provided a fair estimate and advice on how to proceed.

Christopher B,

Holden, MO
customer service rep
April 22, 2026
Overall rating

he provided outstanding customer service and tried to help me out and explain everything like no other rep has so far .. more representatives like Chris would make for an outstanding Customer Service pool !!!

Kevin P,

Pomona, CA
Service call
April 22, 2026
Overall rating

Kevin was knowledegable and took the time to explain the problem. Very satisfied

Daniel H,

Lubbock, TX
Repair
April 22, 2026
Overall rating

Karl was fantastic! For some crazy reason he was dispatched to an address in Manhattan when I live in Brooklyn but he called and we rectified the situation. He came he diagnosed and he repaired my fridge. Unfortunately the customer service department wasn't as good

Tami C,

Brooklyn, NY
Excellent service
April 22, 2026
Overall rating

Martin was professional, courteous and very knowledgeable. Problem was solved.

Michael L,

Palm Springs, CA
Refrigerator freezer ice maker.
April 22, 2026
Overall rating

I had 4 different service guys and each time I still had to have a recall This service man was on time and fixed my problem.. Excellent service.

Alonzo H,

South Holland, IL
Ice box repair
April 22, 2026
Overall rating

On time. Courteous. Got the job done. We have no complaints.

Walter N,

Honolulu, HI
great CS
April 22, 2026
Overall rating

He did a great job, I would request him any time I need service again

Demian R,

El Centro, CA
Repairs
April 22, 2026
Overall rating

Very Good . Also, he explained everything that he was doing also Great customer service.

Janet R,

Jackson, AL