Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Fantastic service
Isaac was a pleasant, professional, and skilled technician. He went over and above for me and I couldn't thank him enough. The whole service was quick and easy and I would definitely use you all again!
Harry A,
Peoria, AZMike
Sam was great! Got after the problem and explained what he needed to do.
Mike P,
Leavenworth, KSTech
Tech was knowledgeable and efficient. Protected our floors and cabinets.
Kevin S,
Cypress, TXRefrigerador repair
Very knowledgeable and pleasant to deal with. Arrived prior to appointment time- no wait was a pleasant surprise
David S,
Columbia, MDFridge/Roy
Good job diagnosing. Follow plsn downloaded for our make and model.
Dale F,
Springfield, MOSamsung Refrigerator
- Right on time - Replaced parts quickly - Refrigerator is running well -great job
Scott K,
La Plata, MDBest service second to none
Sears Home Services is the most advanced appliance company I have ever seen. They keep in touch through out the repair. Based on the information they ask for they make sure they have the right part. Their technician Enrique was able to confirm the problem and replace the part.
Richard B,
Groveland, FLGreat services
Great services very professional and punctual and prepared for the job
Rogelio D,
Imperial, CASears Preventative Maintenance Check
Technician who serviced our refrigerator was timely, knowledgeable, and courteous. The only thing that could be improved would be for Sears to provide an option to schedule a service call with a little more granularity. When the only option provided is to schedule the call for a 8 AM to 5 PM window, it's impossible for a customer to plan any other activities away from home for that day. Customers should not be forced to sit home all day waiting for a service tech to arrive. Providing an option to easily schedule a service call for a two hour window or a four hour window instead of an all day window would significantly improve the customer experience.
Joseph M,
Saint Paul, MNService Technician
His was so courteous and knowledgeable. He was honest and respectful.
Patricia M,
Southaven, MS