Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Jason was great
June 25, 2025
Overall rating

Jason was friendly while still professional. He quickly diagnosed and fixed the problem with my refrigerator.

Darlene K,

Hillsboro, GA
Jermaine is an excellent technician !!
June 25, 2025
Overall rating

Your technician Jermaine is a credit to your company! Knowledgeable, courageous and very helpful.

Carol M,

Southbury, CT
Ice maker repair tech
June 25, 2025
Overall rating

Lonnie showed up on time in an attempt to fix the ice maker. He was very courteous and kept us up to date on the steps he was taking to fix our ice maker.

Norman T,

Goldsboro, NC
GE refrigerator service
June 25, 2025
Overall rating

Tim was super knowledgeable and friendly and diagnosed our problem right away!

Terry D,

Olmsted Twp, OH
Customer Feedback
June 24, 2025
Overall rating

I was please with the service Mark gave in repairing our refrigerator. He answered the questions we had. I do want to stress and emphasize how frustrating it was to us the lack of information the AI provided regarding all the prior cancellations of previous schedule appointments. On top of this, no human employee bothered to call to explain why all previous appointments were canceled. Very bad reflection on how you value your customers.

Julian R,

Covina, CA
Great service
June 24, 2025
Overall rating

Robert was super fast and helped us to completion and was very courteous.

Keith S,

Redwood City, CA
Open minded
June 24, 2025
Overall rating

Patrick started with a different opinion than mine but was completely open to what I was saying and fully checked out my rationale. Dialogue was good and the repair was a success. He is pleasant to work with.

Katie J,

Montesano, WA
James, service call for LG FREEZER ICE MAKER INSTALLATION
June 24, 2025
Overall rating

Professional, courteous, knowledgeable. Loved having him here!!!! He rates a 10!!!

Eileen C,

Blaine, WA
Broken Fridge
June 24, 2025
Overall rating

Thank you for checking and providing an estimate quickly. Identified the issue promptly

Arun K,

Carson City, NV
Kitchen Aid Refrigerator
June 24, 2025
Overall rating

Didn't know the fridge had to be emptied ahead of time

John M,

Highland, CA