Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Alberto is the best
June 25, 2025
Overall rating

Our refrigerator has been broken for 7 months. Sears home warranty has done an absolutely terrible job of having months of canceled appointments and other technicians that didn't know what they were doing. Alberto is the ONLY one in this time that has been able to fix the issue and get our fridge working again. Thank you Alberto! You're the best there is 😁

Jonathan H,

Fort Worth, TX
Refrigerator repair.
June 25, 2025
Overall rating

Technician was very professional and knowledgeable. Provided excellent customer service experience.

Ravideep A,

Hayward, CA
Great Service!!!!
June 25, 2025
Overall rating

My Technician asked several questions to have a better idea what the problem might be. He kept me updated on his arrival time and he was very thorough and his process of checking the problem. He also was very clear and his explanation of what the problem was and that the fridge is now fixed. I would definitely use his service and Sears home services again if needed. Thank you for the great service exclamation

Angelia M,

Clovis, NM
Great service!
June 25, 2025
Overall rating

Orett is a highly knowledgeable and skillful technician, the best recommendations!

Pavel S,

Delray Beach, FL
Quick!
June 25, 2025
Overall rating

Thanks for being quick and helpful with my diagnosis. Going to give defrosting my fridge a try before continuing. Bowman was friendly and a cool dude!

Rory A,

Honolulu, HI
OJ is the best repairman at Sears!
June 25, 2025
Overall rating

OJ was very professional and did not give up until he found the problem with our ice maker. Then he went and picked up the parts and returned the same day to fix it. I recommend Sears and will ask for OJ next time.

Kenneth C,

Jacksonville, FL
Refrigerator Repair
June 25, 2025
Overall rating

Roman was very personable and got the job done promptly. I would rate him a 5.

Bob M,

Indio, CA
Awesome
June 25, 2025
Overall rating

Brian found the problem quickly, gave me my options and was very pleasant.

Chris W,

Eureka, KS
Service by Edward C
June 25, 2025
Overall rating

Very professional, polite and honest. He knows how to get the job done. I have had many technicians from Sears, and Edward C is the best. He is the only reason I am renewing by Protection Warranty.

Deveria B,

Bloomfield, CT
Happy with this repair
June 25, 2025
Overall rating

Charles was very knowledgeable and fixed my refrigerator right away - thank you!

Shari R,

Tacoma, WA