Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
5
Very personable and I appreciate his excellent customer service and his knowledge.
Paula M,
Costa Mesa, CAGreat servce
Review analysis was thorough and answered all my questions completely.
Joseph M,
White Plains, MDI'm optimistic
Alex did a great job . He was kind and knowledgeable about his work. After 3 months of waiting for my refrigerator to be fixed I hope it really is !!
Karen O,
Eure, NCThis technician was terrific.
Although this technician was terrific at this appointment, my overall experience with Sears Home Services was TERRIBLE. On three different occasions the technician never arrived during the service window and the appointment date had to be changed. The service window from 7 AM to 6 PM is ridiculous. It essentially pulled me out of work for three full days with no technician arriving on those days. This should never happen. If a technician is unable to arrive, then a shorter window should be provided immediately. Also, a human should be available to talk to in such extreme circumstances when Sears Home Services fails to provide the service that they are paid to do.
Dinesh S,
Bethesda, MDRefrigerator
Juan did an excellent job on replacing the freezer door. He was considerate and concise and did so in a timely manner
Paul M,
Rockport, TXJames Sturm
Good and thorough job performance! Made sure everything was in proper working condition and double checked everything again before leaving! Excellent worker!
James S,
Maryville, MOGood efficient service
Ignacio is a very knowledgeable technician and his customer service skills show his vast experience in serving distressed customers. I would rate his service with an A+
Armando M,
Yuma, AZRefrigerator diagnostic
Very professional, knowledgeable, efficient. On time. Polite. Experienced. Excellent. Mvp.
Mike A,
Bellingham, MAThe service guy was GREAT
After dealing with the A1 I was not going to use Sears again, but the service guy that came out was wonderful!
Julia K,
Lenexa, KSRefrigerator Repair.
Shane was very good in explaining the problem with my refrig. He was very helpful in what needed to be done if this fix did not correct the problem. This tech is a keeper.
Richard A,
Jacksonville, AR