Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Very helpful!
Germaine was courteous, professional, and efficient. He gave us valuable information about our appliance.
Jack B,
Egg Harbor City, NJSears tech
He was awesome. Went over everything and ordered me a needed part.
Sherri F,
Henderson, NVFinally Repaired
I do not have any problems getting my appliance fixed with your service people. When they return the job is completely repaired. I do have a problem with accountability on your repair ticket. My refrigerator repair was rescheduled 7 times with 7 being the repair. I sit home all day waiting for 6 different times with my repair ticket being turned back, sometimes saying I changed the appointment when I didn't You can't reach anyone by phone at A&E. You have no follow up just send text after text Actually I learned a lot on this repair and that your service on my refrigerator repair was bad. You left me from May 29th to June 27th without a refrigerator Shameful
Paget W,
Watervliet, MIFast problem solving.
He was a quick problem solver with help from his team they were able to give us an easy to understand explanation for our problem & how to prevent it in the future.
Rosa L,
Manor, TXRefrigerator repair
Kind, polite gentleman who came to help with the repairs
Ann B,
Ocean Shores, WATechnical
He was very helpful took his time checking on everything
Shirley J,
Bienville, LAFriendly, experienced , & knowledgeable.
Mark is highly experienced and knowledgeable and communicates the work he is performing and completing. He always provides excellent customer service!
Julia R,
La Puente, CAService/Maintenance Repair
Sears provided a great technician. He was very professional. He presented himself well with his purpose for the call. He introduced himself and the upfront cost for the service. He actually took the refrigerator apart to diagnosed the problem, and revealed what was wrong. He could not fix the problem, but explained it was due to the parts not being available anymore. I appreciated his honesty and kindness.
Cynthia S,
Valdosta, GAPerfect service
The repair technician was friendly and knowledgeable. He diagnosed and fixed the problem quickly and efficiently. Thank you
Andrew F,
Newbury, OHExcellent service
Technician was very thorough and knew his product. Very satisfied
Elaine V,
West Palm Beach, FL