Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Ice maker repair
June 30, 2025
Overall rating

Joseph was on time, knowledgeable and efficient. We are up and running again

Kathleen L,

Brecksville, OH
Refrigerator fix
June 30, 2025
Overall rating

Scott was very pleasant and prompt and did a great job. He deserves the raise.

Michael D,

South Barre, VT
Freezer Repair
June 30, 2025
Overall rating

Claudio is very friendly and knowledgeable. He was a pleasure to wirk with.

Steve B,

Rocklin, CA
Refrigerator Motherboard replacement
June 30, 2025
Overall rating

Dave is the definition of excellence: he is knowledgeable, professional and courteous. Dave's communication of appointment arrival and explanation of diagnosis of the appliance issue was exemplary. Thank you for scheduling Dave for the return visit after our appliance part arrived. The continuity of visits with the same technician was great.

Carla K,

Lakewood, OH
Awesome
June 30, 2025
Overall rating

So nice and knowledgeable. he also gives advice and recommendations.

Stan G,

Greenfield, IN
Best service ever
June 30, 2025
Overall rating

He was very professional also Knownleagle anf explained Everything to us You are lucky to have such Employe working for you

Jean H,

Boynton Beach, FL
Got the job done
June 30, 2025
Overall rating

I was surprised he did not have the information about the issue with my fridge which I forwarded by email and text. Nonetheless, he fixed the problem with the wire bail not staying up and advised me how to avoid it happening in the future.

Jackie R,

Santa Rosa, CA
Refrigerator
June 30, 2025
Overall rating

Garth was very courteous, very professional and extremely competent We were very, very pleased.

Martin S,

Lake Worth, FL
Technician was great!
June 30, 2025
Overall rating

He was knowledgeable, professional & took time to answer my questions. He had great customer service skills!

Cheryl B,

Kennewick, WA
Samsung Ice maker
June 30, 2025
Overall rating

Jeff was on-time, courteous and knowledgeable. Samsung ice maker (which is located in the refrigerator section and not the freezer) is inferior to other designs and keeps frosting up. Had to wait 2 months for the part to be shipped but Sears was right on it and knew the part had been delivered to my house. Rescheduled appointment seamlessly.

Denise J,

Temecula, CA