Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Technician
July 02, 2025
Overall rating

Fednel was very pleasant and very capable. He showed me where and what the problem was and I really appreciated this. He did a great job and I could not have been happier with his service.

Hessa K,

Cambridge, MA
Ricky
July 02, 2025
Overall rating

Did a great job! Very unsatisfied with 2 cancellations & no shows that were scheduled and very very frustrating not to be able to speak with a real person. This took forever to finally get done. We liked the technician but very very poor customer service regarding not being able to talk to someone.

Margo B,

Placentia, CA
Efficient
July 02, 2025
Overall rating

Seear was efficient and professional. He cleaned up after himself.

Stephanie B,

Culpeper, VA
Helpful
July 02, 2025
Overall rating

Glenn M wasn't able to repair our issue citing it was not covered under the service contract. He was hoping to have the part in his truck but didn't. But he very kindly explained the problem, what parts we needed and how it can be repaired.

Jacqueline V,

Wrentham, MA
Great service
July 02, 2025
Overall rating

Robert arrived when he said he would, was very congenial and quickly fixed the problem.

Leonard C,

Hainesport, NJ
Martin was wonderful but NOT Sears Home Services
July 02, 2025
Overall rating

Martin came out and did my initial consultation/estimate. He explained everything very well and got the order for parts placed. After 5 no-show technicians, Martin showed up and saved the day. He again explained everything very well and was also doing a great job teaching the other technician that came with him. I hope I get Martin again if I ever need my fridge fixed again.

Tasha W,

Springfield, MO
Great service!
July 02, 2025
Overall rating

Great service. Explained the issue and rectified it easily. I would recommend

Greg G,

Franklin Lakes, NJ
Very knowledgeable
July 02, 2025
Overall rating

Moises has worked with many of my service request for either preventative maintenance or fixing issues with my fridge. He is very knowledgeable and checks to make sure issues are corrected. Communicates well too.

Margarita F,

Carolina, PR
Refrigerator repair
July 02, 2025
Overall rating

The service was quick and convenient. The technician was very knowledgeable and friendly.

Juliann T,

Newman, CA
Frig freezer
July 02, 2025
Overall rating

Professional and knows what he's doing!I would have him back again if needed.

Arvid R,

Mandan, ND