Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator
July 03, 2025
Overall rating

Our technician was very nice and knowledgeable. Very polite and professional.

Teri G,

Santa Maria, CA
Kenmore Elite refrigerator
July 03, 2025
Overall rating

Sterling was thorough and explained everything in detail. Unfortunately they don't make the compressor we needed for our 10 year old refrigerator; therefore, it was deemed unrepairable. They just don't make things like they used to! But Sterling was awesome. He was knowledgeable and answered all of our questions.

Kenna Y,

Belton, TX
No scam
July 03, 2025
Overall rating

He did a good job of letting me know what was wrong and was not just trying to give me a huge bill.

Derrick D,

Gilbert, AZ
Refrigerator repair
July 03, 2025
Overall rating

Tyler was very prompt, friendly and professional. I would highly recommend Sears services to everyone I know.

Stephanie B,

Ashdown, AR
Excellence should be Rewarded
July 03, 2025
Overall rating

Hector did an above Excellent Job, not only did he fix my plugged up coils, but notice I needed a cleaning as everything was full of dirt plugging up the Refrigerator. I commend Hector on his performance.

Mitch Z,

Ormond Beach, FL
5
July 03, 2025
Overall rating

Excellent. The service tech was very professional informative and freindly.

Daisy F,

Chattanooga, TN
Knowledgeable
July 03, 2025
Overall rating

Very knowledgeable and personable. Thank you for your help, George.

Tamesha R,

New Smyrna Beach, FL
Refrigerator Diagnosis
July 03, 2025
Overall rating

Exceptionally friendly, knowledgeable, and helpful. We greatly appreciated his guidance and advice.

Andy B,

Clearwater, FL
Joel is Great
July 03, 2025
Overall rating

Joel called before he came to assess the issue. He then communicated when he would be at the home. He quickly resolved the issue and communicated the resolution. Thanks Joel

Marci P,

Waitsburg, WA
Sears Home Services
July 03, 2025
Overall rating

Good service, unfortunately the cost of the replacement part is over half the cost of the purchase price of this refrigerator from just three years ago. Will never buy LG again, not Sear's problem.

Rebecca O,

Spring Valley, MN