Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Very friendly
April 24, 2026
Overall rating

Chris was very efficient, helpful and informative… he is now my favorite repairman. Thank you!

Priscilla D,

Beverly Hills, FL
Ice maker
April 24, 2026
Overall rating

Service was very good & tech was very nice. Arrived on scheduled day

Linda B,

Port O Connor, TX
Knowledgeable and professional!
April 24, 2026
Overall rating

He was very kind to explain to us with detail the issue with our refrigerator. Unlike other people, he didn't try to take advantage of our lack of knowledge. 100% trustworthy, he deserves a rise!

Cathy A,

Sierra Vista, AZ
Repair
April 24, 2026
Overall rating

WAS fast and efficient . Very courteous and cleaned up any mess.

Kathleen L,

Friendship, WI
Needs a 10
April 24, 2026
Overall rating

Prompt, polite efficient. Gary is great. You need to ditch your stinking AI!!! It's harassment plain and simple. 5 calls this morning saying the same thing.

Julie J,

Battle Ground, WA
Refrigerator service….
April 24, 2026
Overall rating

Dino, my technician, was prompt, knowledgeable, very professional and friendly. He quickly diagnosed the problem with my ice dispenser. Dino serviced it, tested it after work was completed. He thanked me for being a Sears Master Protection Plan customer. Richard

Richard B,

Palatine, IL
Great Service!
April 24, 2026
Overall rating

Kaamil was knowledgeable, polite, and efficient! He was able to repair my refrigerator in a timely fashion. Thank you so much, Kaamil.

Anne C,

Laurel Springs, NJ
Very informative
April 24, 2026
Overall rating

We really liked Victor. Great sense of humor and he gave us some great advice about future purchases.

Vicky F,

Newport Beach, CA
Garth was great !!
April 24, 2026
Overall rating

Garth was very experienced. Was able to get to the heart of the problem and explained more about my appliance's heat transfer and what was happening with my ice buildup. I was very satisfied with the service and appreciate a technician that doesn't waste my time.

Steven S,

Palm Bch Gdns, FL
Excellent service
April 24, 2026
Overall rating

Very efficient and knew exactly what he was doing and accomplished getting our refrigerator fixed

Michael H,

Sand Springs, OK