Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Water in front of the fridge
July 09, 2025
Overall rating

Notified us of his arrival ahead of time. He worked very diligently to get us the information on our problem.

Michael H,

Sand Springs, OK
Fridge icemaker
July 09, 2025
Overall rating

Technician definitely knows his specialty! The last visit he ordered everything that was needed. Packages came & we saved them. Tech returned today to install whatever was needed on my ice maker & it is functional now 👏

Patricia D,

Mechanicsvlle, MD
Eric
July 09, 2025
Overall rating

Very knowledgeable, efficient, courteous and helpful. He knows his business.

Elizabeth N,

Rockledge, FL
Very Professional
July 09, 2025
Overall rating

Brian was on time, communicated the issue and replaced the ice tray quick. The AI aspect of communicating with Sears is absolutely awful. I could never reach a live person.

Rhonda C,

Clinton, MD
Refrigerator Repair
July 09, 2025
Overall rating

My technician Terrence was very professional, explained what the problem was and gave me a quote. He repaired my ice maker and advised it would take up to an hour for the to start. And if I had any questions or concerns just let Sears know. He offered me a home warranty at a reasonable rate.

Connie V,

Raleigh, NC
Good service
July 09, 2025
Overall rating

Ken did a good job. Explain to us why we were getting water in the inside refrigerator and fix a tray shelf that wasn't working right

Edward S,

Weeki Wachee, FL
Refrigerator Repair
July 09, 2025
Overall rating

Lew was professional, timely and got us back up and running.

Martin C,

Emmett, ID
Refrigerator Service
July 09, 2025
Overall rating

Very professional, competent, personable, and honest. Arrived on time and quickly diagnosed the problem.

Charles B,

San Antonio, TX
Great, fast service!
July 09, 2025
Overall rating

I submitted a work order, and less than 15 hours later, my ice maker was fixed. Andrew showed up earlier than the expected time, and was in and out in no time!

Cory S,

Palm Bay, FL
Glen was great.
July 09, 2025
Overall rating

Glen was kind and patient. He was very knowledgeable and experienced. He fixed my refrigerator issues right away. Would definitely have him come again for any future repairs.

Noreen K,

Grafton, MA