Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
GE Cafe Refrig Service
Service Tecnician Robert was wonderful. Had the part with him and fixed it immediately on July 9th. However, Sears Services Management "needs improvement" in performance evaluation lingo. I had an appt on 7/27/25, after waiting all day they were a no show. Made a second appt for July 8th, again a no show after waiting all day. There is only an AI Robot Robert (I get the joke, Sears) to talk to. Robert did come on July 9th.So in conclusion, technicians are great, but an "F" for Management.
Jim M,
Voorhees, NJMr Carlos Montero
Excellent servicHe took his time checking Everything out and testing
Carlos M,
Miami, FLNew Refrigerator!
Charlie was very nice, explained what was going on. Very pleased.
Eddie T,
Argonia, KSGreat Tech!
Clayton arrived earlier than expected. He was knowledgeable and friendly. Made the repair quickly and efficiently. All around good experience for us.
Kathy M,
Quincy, ILAs always very capable and skilled service. Hope the replac.
Hopefully the pet replacement will solve the issue of ice bridging.
Daniel C,
Loudon, TNOn time and knowledgeable
Nareth was on time and very helpful explaining our issue. Told us things to watch for in the future and how to manage them.
Susan R,
Redondo Beach, CAService
Tech was the best on my repair on my fridge.
David K,
Chicago, ILMe
Professional manner fast worker cleaned up after after after after
Thomas H,
Saint Louis, MOExcellent technician
Was informed by phone of arrival time. Problem quickly diagnosed, part ordered, scheduled return date to install part. Part was installed questions answered, and ice maker now working properly. Technician was polite, efficient, and knowledgeable.
George S,
Glen Carbon, ILPunctual and friendly
He was very nice and completed the job rather quickly.
Cheryl D,
Clear Brook, VA