Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Repair
April 27, 2026
Overall rating

Came when they said the would and done what they were to do

Ralphholdon C,

Star City, IN
Fabulous Guy!
April 27, 2026
Overall rating

Called for service repair re: frig/freezer and given timeframe btwn 7a-6p. Ugh. But to my surprise Abdul arrived close to 9:30a (totally thrilled), quickly identified the problem, and was on his way to the next appointment in about 90 minutes. Personable, experienced and even offered to help restock my freezer!

Michele S,

Montgomery Village, MD
Technician Marcus
April 27, 2026
Overall rating

Technician Marcus was very professional and knowledgeable of his job..

Bonla C,

Clinton, MS
Service complete
April 27, 2026
Overall rating

Efficient, prompt, concerned about customer satisfaction. All of this is an appropriate description.

Arlene C,

Ashland, VA
A1 Service
April 27, 2026
Overall rating

Tech was polite, knowledgeable and efficient. He had the repair done in one trip saving me time.

John E,

Columbus, MS
Good Work
April 26, 2026
Overall rating

Came on time was very efficient ; smart and honest person

Magdi B,

Staten Island, NY
Service provided by Ozie
April 26, 2026
Overall rating

Ozie appeared to have fixed the problem on Friday but it reoccurred by Saturday. Something about the water freezing at the source where it freezes the water where it enteres the ice maker. It seems to work for a short while then freezes the water where it enters the ice maker then continues to overflow and then freezes all the water again. This overflows and freezes on the walls and bottom of the freezer. Please help by sending someone out on an urgent matter who can correct this issue AGAIN!

Joanne M,

Florissant, MO
Responsive
April 26, 2026
Overall rating

Dejuan was very thorough and conscientious adopt our situation. He insisted we contact him with any updates the refrigerator

John S,

Tucker, GA
Great tech
April 25, 2026
Overall rating

Very polite and respectful. Got along with my animals and they with him.

Chris&kate C,

Warren, MI
Frigidaire refrigerator
April 25, 2026
Overall rating

Mike was able to assess the issue and give us a solution and price within 5 minutes. He walked in with booties.

Amber K,

Saint Leonard, MD