Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent service!!
July 14, 2025
Overall rating

Prompt, knowledgeable, experienced, professional, and courteous. All service calls should go so smoothly.

Michael B,

Stilwell, KS
Refrigerator service
July 14, 2025
Overall rating

Very knowledgeable and work hard in trying to fix my refrigerator. I have been without my refrigerator for over a month because first American home warranty refused to get me a new one because they wanted to see if it could be fix; even after two different technician and it was not fixable. He was the third technician that came out and said the same diagnosis.

Shelita J,

Yuma, AZ
Circuit board
July 14, 2025
Overall rating

Kenny nice guy seem kno his job well n highly recommend him

Terry P,

Honeygrove, TX
5 Stars
July 14, 2025
Overall rating

Professional, knowledgeable, knew the product, and it's problems. Ordered and install the parts, and got me running good as new.

Mike T,

Conway, SC
He was great!
July 14, 2025
Overall rating

Very professional and efficient. Happy with the service. Thank you.

Guy V,

Pocono Summit, PA
Robert was Great, but would not use Sears again.
July 14, 2025
Overall rating

Robert the tech was very friendly and helpful. However the part that was needed to repair was no longer available. Robert gave me the information to try to track down a replacement part, but unfortunately advised Sears will only do this is you have a warranty with it. Again, Robert was great, Sears policies not so much.

Jason G,

Riverside, CA
Fridge
July 14, 2025
Overall rating

Floyd was very thorough in addressing the problem with our fridge. He was very helpful.

Cynthia M,

Spring, TX
Very knowledgeable and polite technician
July 14, 2025
Overall rating

Wayne repaired our fridge as he initially diagnosed it. Everything went smoothly with him

Edvin I,

Whitehouse Station, NJ
Great Technician
July 14, 2025
Overall rating

Anthony kept us informed of his arrival time. He was very thorough in his assessment of our refrigerator. It was obvious he was knowledgeable and experienced. Once he felt like he had an idea of the problem he went over the estimate for repair and took plenty of time answering our questions.

Diane S,

Quinton, VA
Refrigerator
July 14, 2025
Overall rating

Refrigerator not cooling fixed it quickly very nice and smart

Dana B,

Suffolk, VA