Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent Service
David was able to diagnose the problem, and get it fixed. Thank you!
Anne C,
Nacogdoches, TXOutstanding service
He provided an Outstanding service He is a great technician, he was very attentive and resolved every question and doubts I had. He has great communication skills and great customer service. I strongly recommend him and his services.
Alejandra S,
Brownsville, TXFantastic service
Tommy was very helpful, friendly and knowledgeable. The repair went very quickly and without issues.
Mildred M,
Allentown, PATechnician
It took Five months for searsto come back. Peter was good.
Pam L,
Cochran, GAReplacement of Ice Maker
Enrique arrive at 9:10. After he introduced himself, I showed him where the refrigerator was and he began to work right away. He took out the old ice maker and installed the new one. He was done in 15 minutes. A very competent installation.
Frank L,
Rancho Cucamonga, CAGood service. Prompt and knowledgeable
He was great and taught me a few things. I prefer using email for things like this as I type faster than text.
Margaret E,
Manteca, CAAttentive & very detailed
Excellent service!!! Took the time to explain issues clearly. Checked parts that caused problem very carefully. Thank you!!
Yanick B,
Canton, MANeuwirth
Alot of money for 40-minute call with no parts. Concern is problem recurring and having to go through the GE wait and pray service call. Bob was good and this call actually happened on the day it was first scheduled to.
Mark N,
Brielle, NJGreat service
Thank you Nelson for providing efficient, expert, and friendly support.
Cynthia L,
Orlando, FLPaul is awesome!
Paul is great. Great to work with. Positive, helpful, professional. The computer system, AI assistants, & call center assistants are frustrating and cannot handle anything outside of what someone in corporate decided was the norm, and no one within the call center, AI nor human, have capability to correct errors made by the system, nor to elevate to a human being who can both understand the issue and address it. I recommend Paul, but not the backend. 🙂
Miranda B,
Zelienople, PA