Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent Service
July 15, 2025
Overall rating

The technician arrived promptly and repaired the issue quickly. Great customer service!

Nicholas M,

Independence, LA
Refrigerator Repair Visit
July 15, 2025
Overall rating

Drew is amazing and even cleaned under my refrigerator. I appreciate his conversation and excellent work.

Vicki I,

Sioux Falls, SD
Freezer problem
July 15, 2025
Overall rating

Fixed the problem in a timely manner. Gave good advice. Well done.

John B,

Mobile, AL
Finally got taken care of
July 15, 2025
Overall rating

Nobody over the course of 7 months of back and fourth and more than 5 return trips would or could fix my fridge, not even the supervisor Hector would hear me or help me. George came and listened and finally helped.

George M,

Port Orange, FL
Prompt, friendly repair from an experienced tech
July 15, 2025
Overall rating

American Home Shield entrusts Sears with its warranty service repairs. James was our tech and diagnosed and fixed our refrigerator promptly. Parts were ordered and here within two business days and James was back on site to replace the defective part to get our fridge back up and running.

Patricia F,

Wayne, NJ
Refrigerator fixing.
July 15, 2025
Overall rating

He did a good job and on time, highly recommended.

Oai T,

Philadelphia, PA
Michael- Tech
July 15, 2025
Overall rating

Michael was Great.. Your AI was the Worst. You need People.

Paul B,

Gales Ferry, CT
Great job
July 15, 2025
Overall rating

Mitch did a great job, I was very pleased, thank you

Jennifer R,

Mulberry, AR
Great home warranty service
July 15, 2025
Overall rating

We have a poorly made LG refrigerator that has had, now the 4th, AHS warranty service call over the 3 years living in our home. All 4 have been Sears (i actually called and asked for sears this time). Enrique today, and the other techs in the past 3 years have been superb at what they do. They work efficiently enough that there is to no reason yet to buy a new, very expensive replacement.

Gadir C,

Ocala, FL
Pedro did an excellent job
July 15, 2025
Overall rating

He let me know when he was on the way, worked quickly and efficiently, and got my fridge running well again. Great job

George B,

Lebanon, IN