Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Good service
July 16, 2025
Overall rating

It was a good service. The technician explained the fault in the refrigerator and provided us with the information to solve the problem.

Jorge Q,

Benton, AR
Great working with Brian
July 16, 2025
Overall rating

Easy to schedule, notice when he was on the way, quick work, and honest information and opinions. Will use again for sure!

David B,

Coralville, IA
Stanley lopez
July 16, 2025
Overall rating

Did the job and keep on smiling and said to call him back if any problems

Janie L,

Visalia, CA
Ice maker
July 16, 2025
Overall rating

My daughter was on vacation but I was very impressed with Gary service and knowledge. I will be checking to made sure the ice maker is creating ice after 2 hrs.

Rebecca F,

Lansing, KS
Homeowner
July 16, 2025
Overall rating

On time, courteous, fixed the problem. Explained what he did to fix the issue.

Welma T,

Wichita, KS
Sears Maintenance Repair
July 16, 2025
Overall rating

The AI repair agent experience was horrible. She was wrong about my service contract claiming I did not have one and would only set up the call for a payment on site. You need to have a live agent to resolve AI issues. On the other hand. The service technician was knowledgeable and provided outstanding service.

Marcia A,

Spring Hill, FL
Professional
July 16, 2025
Overall rating

Respectful, nice and professional! I loved the fact that he called me before to see if I was at home and gave me the estimated time to arrive.

Rosa R,

Biloxi, MS
Jose n
July 16, 2025
Overall rating

Jose was respectful and careful with my fridge he also explained what he was doing each step of the way Thank you Jose

Stephanie B,

San Bernardino, CA
Thank you.
July 16, 2025
Overall rating

Great. Michael came within the estimated time, explained the issue and provided a seamless experience. Thank you.

John W,

Moorestown, NJ
Refrigerator
July 16, 2025
Overall rating

Extremely knowledgeable, Rawle addressed all my concerns about my icemaker part he was replacing.

Andrea M,

Miami Gardens, FL