Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Ice maker
July 17, 2025
Overall rating

We had a problem with our ice maker. Sears put in a new one but it was defective so they came out and put in a new one so far everything seems to be okay, for now.

Carol S,

Haines City, FL
Michael
July 17, 2025
Overall rating

He was very nice. However, he had to make two trips to establish that the sensor panel is the problem. He has offered to put in for a refund because of the misdiagnosis. The problem is not him, but it is the refrigerator.

Alice S,

Knoxville, TN
skeptical at first, BUT
July 17, 2025
Overall rating

JOEL proved he knew his stuff & helped me resolve my fridge issues AND it did not cost me an arm & a leg. Very Satisfied.

Maria C,

Bella Vista, AR
Repairs on my refrigerator
July 16, 2025
Overall rating

Robert was on time he was respectful and he did a great job of repairing my refrigerator. He told me if I had any problems with the refrigerator to be sure and call in for further assistance. It was very refreshing to have someone come in and do the repairs and be helpful. Thanks Robert!

Gloria W,

Sedona, AZ
Saul definitely knew how to fix refrigerator
July 16, 2025
Overall rating

Saul solved my problem. He vacuumed the coils which were very dusty. I never do them. He also offered a solution for the broken ice maker. Saul was pleasant and professional. Got the job done in good time.

Mary T,

Downers Grove, IL
Fantastic service
July 16, 2025
Overall rating

Technician was very polite, fixed our problem. Explained everything so that we understood. Great work

Kristina B,

Goodyear, AZ
Repair on my Samsung refrigerator.
July 16, 2025
Overall rating

Nice person very professional Very savvy about his job. I would really recommend him to my friends. Did a great job. Thank you very much God bless you.πŸ™πŸΌπŸ‘πŸ»πŸ˜Ž

Edward S,

Yuma, AZ
Great service
July 16, 2025
Overall rating

David was great. Got everything taken care of and explained what the problem was. He was friendly and respectful. So glad I scheduled with Sears.

Cynthia M,

Sammamish, WA
Knowledgeable and friendly
July 16, 2025
Overall rating

Bruce was outstanding! He had a lot of insight, expertise and understanding about the problems with my refrigerator. He discussed components, pros and cons to parts and appliances and provided overall excellent service.

Renel R,

Clovis, CA
Friendly and knowledgeable
July 16, 2025
Overall rating

Sears came out 3x and left 3x without resolving the issue. It seems the problem could have been diagnosed on the 1st even second trip. Here it is a month later and I have no refrigerator. The technician today was great. Friendly and explained everything completely

Rosalind C,

Oakland, CA