Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Repair the freezing refrigerator
July 17, 2025
Overall rating

Thomas is an excellent and kind repairman it was a pleasure to have him.

Mildred A,

Vacherie, LA
Refrigerator
July 17, 2025
Overall rating

Carlos did a great job. He notify you that he is on his way and leave his work are clean. Professional and a nice guy.

Virgil R,

Yucaipa, CA
Repair services
July 17, 2025
Overall rating

Excellent work on the refrigerator repairs with all the parts arriving.

Patricia C,

Cape Coral, FL
Refrigerator repair Tucson Saddlebrooke area
July 17, 2025
Overall rating

Repair technician showed up on the day he was supposed to. He did not cancel. He knew what he was doing, he was very good at it, he fixed the problem and when he left my very old refrigerator and its icemaker and waterline was all fixed. While he was great, working with the Sears AI phone app system is torturous. Not having any way for a human to talk to a person makes it difficult or impossible to work with.

Ramona R,

Tucson, AZ
Review of service man Jorge P
July 17, 2025
Overall rating

Jorge P was awesome. He went right to work in discovering why our refrigerator wasn't cooling and fixed it! A previous Sears service guy came two days prior and worked on the refrigerator, but failed to properly fix it! That is why We had to schedule another service call. Thank you Jorge! Sears you need to take care of him!!! Excellent customer service.

Leonard M,

Spring Branch, TX
refrig repair
July 17, 2025
Overall rating

Wayne was great. fantastic and professional. on time and everything fixed at time of visit

Jay V,

Allentown, PA
GE Fridge
July 17, 2025
Overall rating

Excellent communication re service call. Technician was super nice and very knowledgeable and provided lots of good information regarding our fridge issue.

Sue D,

Murphy, TX
Despite no fix, he was great
July 17, 2025
Overall rating

My frig was 18 years old. The icemaker went out. He checked and they were no longer available. Gotta get a new frig. He was so nice though!!

Gary F,

Hamlin, TX
Rating Kevin for the refrigerator repair.
July 17, 2025
Overall rating

After talking to Kevin, I felt comfortable and confident that he would fix the problem I was having with my refrigerator. He was knowledgeable and explained to me what he was going to be working on with the refrigerator. He also answered any questions I had in a way that I could understand. I gave him a 5 but he was a 10. Thank you Sears. I've gone through a lot with this brand-new refrigerator of mine.

Ann W,

Rochester, NY
Knowable
July 17, 2025
Overall rating

So glad I have the extended warranty! Service calls alone are expensive. Tyler went straight to the problem and had it up and running!!!

Mary B,

Lewisville, TX