Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

58K

Average Rating

4.7/5

Saul was wonderful!
July 21, 2025
Overall rating

Saul came out to help us with our refrigerator. He was very knowledgeable and guided us through the repair options.

Jennifer C,

Aurora, IL
Michael's Service
July 21, 2025
Overall rating

Michael did a fantastic job on my refrigerator problem…..he ordered the correct parts and had them installed in a very timely manner. He is a very courteous and a very professional technician.

Jan P,

Friendsville, TN
Quick and Knowledgeable service
July 21, 2025
Overall rating

Brian was able to quickly diagnose the issue with our fridge and immediately install a replacement part while a new one was delivered so the fridge would work while waiting for the second appointment scheduled. He was also very knowledgeable about what the issue was and helped me understand what was going on better. Thank you, Brian!

Kendall D,

West Liberty, IA
Great service
July 21, 2025
Overall rating

Jeff called ahead of his arrival and once here he got to work a day finished quickly.

Martin S,

Hemet, CA
Amazing Technician
July 21, 2025
Overall rating

Kevin is very knowledgeable technician and knows exactly what he is doing. He is very professional and makes us rest easy with his diagnostic skills and handling of an issue Many thanks to Kevin and I highly recommend him!

Jitendra P,

Charlottesville, VA
Technician
July 21, 2025
Overall rating

The technician was excellent. The wait for a technician was unacceptable.

Peg S,

Westerville, OH
Very helpful and knowledgable
July 21, 2025
Overall rating

Joe was a wealth of information on my various appliances. He diagnosed the issue and provided a variety of solutions within minutes of arriving. Great experience.

Jay S,

Easton, MD
Joseph very good job.
July 21, 2025
Overall rating

He was earlier than expected. He was able to diagnose the problem and have a solution within 15 minutes. I would recommend using sears over the Samsung team any day.

Todd W,

Fairlawn, OH
Zachary Review
July 21, 2025
Overall rating

Zachary was knowledgeable and professional. Excellent customer service service. Great Job!

Kevin O,

Mansfield, MA
Done finally
July 21, 2025
Overall rating

Excellent clean and quick. He gave great advice too! I hate how cheaply made refrigerators are these days.

Anne F,

Pittsford, NY