Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Joel was excellent.
July 21, 2025
Overall rating

Joel was professional and extremely knowledgeable. I want him to be the technician to work on all of my future projects.

Michael U,

Tallahassee, FL
Whirlpool Refrigerator Repair
July 21, 2025
Overall rating

Kenneth was great! Thanks for great service to all involved!!

Danny B,

Sulphur Springs, TX
Refrigerator Service
July 21, 2025
Overall rating

Technician was extremely knowledgeable and very professional. Customer focused mentality! William Pollard

William P,

Beavercreek, OH
Great service
July 21, 2025
Overall rating

I felt Antonio was very knowledgeable, efficient and neat about his work. He also helped explain the issues and solutions.

Pat B,

Tampa, FL
Ice maker replacement
July 21, 2025
Overall rating

Wonderful experience . Efrain was very professional, friendly, and explained what he was doing . Completed the job with no problems . Very satisfied with the service!!

Cynthia T,

Lakeland, FL
Crummy LG refrigerator
July 21, 2025
Overall rating

Andrew appeared to do a very thorough job of diagnosing the problem. He reviewed the cost of the repair and I decided to replace the refrigerator. It was helpful as we talked about various brands. They also seem to be very pleasant.

Ed K,

Gosport, IN
Tyler
July 21, 2025
Overall rating

Very nice and respective, got the job done quickly. Good communication

Lisa U,

Weatherford, TX
Owner
July 21, 2025
Overall rating

I received numerous text messages to confirm the appointment from Sears regarding annual maintenance on my refrigerator. Before arriving, I was notified by Sears and then my Saul on estimated arrival time. Once here, the checked over the refrigerator, especially the seals, then pulled the unit from the wall and checked and cleaned (vacuumed) the vent. Saul was very professional. He also answered questions about cold spots in the refrigerator.

Les W,

North Aurora, IL
Great service from technician
July 21, 2025
Overall rating

Great service from technician but took 17 days from calling to get an appointment parts had to be ordered before fridge was fixed

Timothy M,

Poplarville, MS
E
July 21, 2025
Overall rating

Technician was on time, thorough, tidy and friendly. It only took him a minute to assess the situation and completed repair in a timely manner.

Kathy W,

Costa Mesa, CA