Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

49.1K


Average Rating

4.7/5

Refrigerator Repair Service
December 18, 2024
Overall rating

Manzoorhussain is excellent repairman. Arrived on time; diagnosed and quickly fixed the problem with my refrigerator. Also gave me maintenance/repair tips on other components of my 16-year old LG refrigerator. Very much appreciated that he didn't try to up sell. While he offered Sears Home Appliance Warranty, he did not pressure me me into buying it.

Andrea W,

Silver Spring, MD
Awesome
December 18, 2024
Overall rating

Josh was so quick and on time! He fixed the problem flawlessly and I highly recommend this service!! Thank you so much!

Beth R,

Lake Clear, NY
Great technician
December 18, 2024
Overall rating

Knowledge

Susana Q,

Sebastian, FL
Refrigerator repair
December 18, 2024
Overall rating

Exceeded expectations

Bill M,

Unionville, CT
Thorough
December 18, 2024
Overall rating

John came and installed the parts and worked for over an hour to try and fix the fridge. He tried everything he could. Appreciate his hard work. Unfortunately it was not fixable, but John was great

Christina M,

San Marcos, TX
Great Customer Service
December 18, 2024
Overall rating

Alessandro took the time to explain to us what he was going to do and also answered all our questions. He was so helpful, friendly, and kind. He repaired the broken ice maker very quickly. We are very happy with the Great Customer Service from Alessandro. Sincerely, Jay Polerstock

Burt P,

Huntingtn Sta, NY
Flexible and knowledgeable
December 18, 2024
Overall rating

Keith was courteous, knowledgeable and prompt. He was a great communicator about the problem and how to fix it.

Julie N,

Davisboro, GA
Refrigerator
December 18, 2024
Overall rating

Technician explained the repair fully and completed the job correctly!!

Carl H,

Madison Heights, MI
Repairing our Kenmore refrigirator
December 18, 2024
Overall rating

Stan was awesome but our problem has to do with the quality of the product these days. Based on what I am hearing from everyone, it looks like the total life of the Kenmore refrigerators is only between 10 and 20 years and after that period, the product would not be repairable and should be discarded and replaced. The drainage problem which was repaired by your technician on Dec 2nd had to be redone once again on Dec 17th, and we will see if this time the repair will be successful. We have bought many Kenmore products in the past and have never experienced this sort of problem with the quality of the products. The question that we keep asking ourselves is: has something changed in the manufacturing of the Kenmore products? Hopefully our feedback will be helpful in determining the source and cause of the problem.

Joseph S,

New Bury Park, CA
Excellent service
December 18, 2024
Overall rating

Quick diagnostic visit. Parts not readily available; shipping uncertain at Christmas week . So I am buying a new refrigerator. The repairman was wonderful. Thank you!

Marcia M,

Lecanto, FL