Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Exceptional Service
July 30, 2025
Overall rating

He came out to diagnose an issue with my refrigerator and was friendly, professional, and very thorough. Communication was excellent, and he made scheduling—and even rescheduling—easy and stress-free. He quickly identified the problem, ordered the part, and had the fridge fully fixed within 2 days. Fast turnaround, great attitude, and top-notch work. Highly recommend!

Jennifer F,

Hahira, GA
Refrigerator water repair
July 30, 2025
Overall rating

He diagnosed and fixed the problem but now I'm pretty sure there is another problem. I hear water running frequently and ice is forming on the freezer's ceiling.

Ronald F,

North Canton, OH
Sears technician
July 30, 2025
Overall rating

Very pleased with your technician! Polite and knew his job.

Ernest V,

Fresno, CA
Great customer service
July 30, 2025
Overall rating

Great customer service By the technician Roy. Very helpful and useful information.

Jaime S,

Progreso, TX
Great service
July 30, 2025
Overall rating

Joel was on time and got the refrigerator repaired. The parts were delivered fast also.

Charles B,

Prescott Valley, AZ
Sears home service review
July 30, 2025
Overall rating

Very excellent and professional....she needs a promotion to Vice president..

Peter C,

White Rock, NM
Nolan
July 30, 2025
Overall rating

Excellent knowledge great work ethic polite helpful efficient kind listened

Vera Z,

Whittier, CA
5
July 30, 2025
Overall rating

Joe was extremely knowledgeable and professional. Very through and explained everything.

Charles B,

Avondale, AZ
Finally completed after many delays, no follow up.
July 30, 2025
Overall rating

Daniel did a fine job. It is you company and service dept. that leave much to be desired as to how this whole experience was handled. I will no longer be needing your service in the future and as of today, I will cancel my contract with Sears Home Services. Reminded me of the horrible experience I had with AHS. (American home shield) Many delays, no communication on why the first date was cancelled and then re-booked weeks our and myself having to take more time off. Enough....it ends today.

Michael S,

Wytheville, VA
Sears Tech Refrigerator repair
July 30, 2025
Overall rating

He did an excellent job. He resolved issue. Very professional.

Keith C,

Palestine, TX