Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Fixed Frigidaire Refrigerator
April 30, 2026
Overall rating

My service technician Tyler Jarman was very professional and had technical expertise. He replaced a broken fan on my refrigerator. I highly recommend Sears Home Services and requesting Tyler as your technician.

William F,

Jefferson, NC
Technician
April 30, 2026
Overall rating

Illegible, polite , done an excellent job. We appreciate. Him very munch

Esther A,

Coral Springs, FL
Russ
April 30, 2026
Overall rating

Russ was very professional and courteous. He explained the problem and what the cost for repair would be.

Margie C,

Lafayette, IN
Eight Mile/Marlette
April 29, 2026
Overall rating

I can't say enough about the tech Ben. Superb service. He kept in touch and was able to schedule me knowing my new appointment was a week away on May 6. As far as having my scheduled appointments cancelled twice because the tech couldn't make it, worst service ever. I think customers who experience this should have a priority when it comes to rescheduling.

Arthur M,

Stockton, CA
Did a good job!
April 29, 2026
Overall rating

After a year and a half with three techs from other outfits, sears and David came through and we have water and ice back in our fridge n' freezer๐Ÿ˜๐Ÿ˜๐Ÿ˜

Alan F,

Hawley, PA
Juan was great and very knowledgeable and professional
April 29, 2026
Overall rating

Scheduling follow ups with you people is awful. You should rethink using AI for everything. Hire some humans. This isn't good business.

Linda F,

San Antonio, TX
Shane is great!
April 29, 2026
Overall rating

Shane is very knowledgeable and polite. I would give him 10 stars if I could.

Laurie R,

Inyokern, CA
Samsung ice maker
April 29, 2026
Overall rating

Great guy replaced ice maker in very little time. Will use again

Ray S,

Vance, AL
Did a great job!! And fix the problem!!
April 29, 2026
Overall rating

He did a great job he know what he was doing And he fixed the problem I'm so happy with he's work great man!!! I'm glad sears have him !!!

Maha A,

Brooklyn, NY
Whirlpool Refrigerator
April 29, 2026
Overall rating

Isaac is everything we could have ever hoped for as our service repair person. He was very professional, very knowledgeable, very kind and courteous. Thank you all for taking good care if us. We are so appreciative of this entire experience. We were just dumb founded when our refrig made this pop sound and that was it. It was dead. But thanks to you folks for sending an email right after we purchased the refrig. offering this warranty. It was easy to sign up for and it was easy to get your service when we needed. Thank you all again. Thank you Isaac, you are the best.

Bette C,

Palestine, TX