Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Fridge & Freezer Lights Issue
August 01, 2025
Overall rating

Very respectful. Did find the issue & resolved it .

Ola Y,

Austin, TX
Great service
August 01, 2025
Overall rating

The tech was great help and good at his job

Paul R,

Chapman, KS
Tech
August 01, 2025
Overall rating

Very knowledgeable. Called before arrival. Explained billing. Got right to the problem took less than 2 minutes.

Cindy P,

Hobart, IN
Great serviceman
August 01, 2025
Overall rating

Norman has serviced our home many times over the years and we've been so happy with him !

Angie C,

Kaneohe, HI
Sears technician
August 01, 2025
Overall rating

Anthony was very professional while he was in my home. During the inspection of the refrigerator he told me what he was doing. Anthony, was knowledgeable about the refrigerator, he was able to tell me what was wrong with my refrigerator.

Deborah P,

Columbus, MS
Fast & Efficient Refrigerator Repair-Wayne
August 01, 2025
Overall rating

Wayne was the Tech assigned to diagnose my refrigerator last Friday…as I had the water filter housing go bad as well as a plastic slider rack actually crack which holds the middle drawer. Wayne ordered both parts that day and they were shipped to my home this week, without incident. This Friday, Wayne arrived back to complete the job and took the time to explain each part he was replacing, how and why, etc. This made understanding the process a whole lot easier and was much appreciated. He cleaned up the old materials and put the refrigerator back in place with no issues. I would definitely recommend Wayne to fix your future refrigerator repairs/or to simply consult with regarding any issues. He is friendly, courteous and knowledgeable, re refrigerator repairs. Thank you, Wayne!

Tracey A,

Kintnersville, PA
Rating Technician
August 01, 2025
Overall rating

Mehrdad is very pleasant, knowledgeable, answers all questions thoroughly, and explains things well He is a 5.

Barbara L,

Lynnwood, WA
Great service.
August 01, 2025
Overall rating

Marvin's assistance was just what I needed. Thanks again for your help.

Cynthia S,

Lolita, TX
Quick and efficient replacement of door seals/icemaker!r
August 01, 2025
Overall rating

Ibrahim worked quickly, neatly, and quietly replacing 2 door seals and my icemaker! The parts were here and waiting for the appointment which really works well. He was polite and friendly! He sid a great job!

Ione P,

West Chicago, IL
Quick fix!
August 01, 2025
Overall rating

Repair was great! In and out with no issues. My issue is with the automated phone line. You cannot reach a real person and it took me 3 weeks for a 5 minute fix because the system thought the part had not arrived and cancelled my original appointment. But that was no fault of the repairman.

Brant W,

Paris, IL