Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Frigidaire Refrigerator
Received 3 boxes of ordered parts last week from UPS & FedX. Roy found the boxes didn't contain the Thermistor K part, when he arrived today (8/4/2025) to complete repair installation. Roy installed all the parts we received and instructed me to keep Thermistor K if we receive it, and to contact them if we have any problems.
Michael P,
Bolivar, MOPrice
Your parts are way to high. You wanted almost what I paid new for my refrigerator in parts and labor. Come down on your parts and cost yo fix maybe you will get more buisiness.
Matthew C,
Abbeville, AL47 Carver
Edward was knowledgeable and thorough. He has a warm and friendly personality. No complaints from us.
Mark W,
Coventry, CTPleased
Kevin was great and informative. No sugar coating and told me what was wrong with the appliance.
Susan Y,
Charleston, VAAshley was genuinely awesome!
I had a great experience with Ashley, She was very professional, and clearly knew what she was doing. What stood out most was her honesty and clear communication—no confusing explanations, just solid, reliable service. I'll definitely use Sears again for any future appliance needs. Highly recommend!
Ileana E,
North Hills, CAServise provided by Roger
Roger was excellent in replacing our ice-maker. He is knowledgeable and neat with a great personality
Carmen P,
Miami, FLRefrigerator call
He was on time and very pleasant. He found the problem. Unfortunately it was too expensive to repair. I will be replacing it as soon as possible. Thank you
Jeanette N,
Springfield, MOIce maker replacement
Brent was totally professional. He is a credit to his profession. Great job.
Sam T,
Hewitt, TXRefrigerator Repair
Professional, courteous service repair. Ernesto was very patience and knowledgeable. He was Great.
Bradley P,
Hondo, TXMrs. Price
Outstanding service. We are very pleased with the job that Clifford did!
Jerry P,
Edisto Island, SC