Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Informative, friendly, competent!
August 06, 2025
Overall rating

Norman is methodical, able and makes knowledgeable judgements about what is wrong and what should be done. He shows the evidence and explains how it most likely happened. He orders the part, schedules the follow up visit and shows up at that time. The problem is solved!

Thomas K,

Kailua, HI
Todd is perfect
August 06, 2025
Overall rating

Todd knows what he is doing and is great to work with. Very professional and courteous. However, Sears appointment and scheduling service STINKS. I would rate that a minus. Samantha (the customer service bot) is USELESS and should be short-circuited. Her developer should be fired.

Lynda G,

Wallace, NC
refrigerator
August 06, 2025
Overall rating

Great service by a very professional, knowledgeable, and courteous service provider. Very highly recommend.

Elaine P,

Harrisburg, PA
Refrigerator ice maker check
August 06, 2025
Overall rating

Services were timely and informative. Service provider was on time and professional

Edna H,

Kenner, LA
fridge service
August 06, 2025
Overall rating

he called to let me know what time he would b here was very friendly and professional he explained what happened to my fridge i was very pleased

Cindy R,

Greensburg, IN
Refrigerator Repair
August 06, 2025
Overall rating

Erick showed up on time and fixed the problem quickly and completely. Very satisfied.

Craig G,

Portsmouth, RI
Great
August 06, 2025
Overall rating

Very knowledgeable service went above and beyond sharing prevention measures to help with future issues

Mary T,

Swanton, OH
Great service!
August 05, 2025
Overall rating

Conrad was great! He was very professional and courteous, and he resolved our issue quickly!

Sam S,

El Dorado Hills, CA
Fixed the bottom door on my refrigerator
August 05, 2025
Overall rating

He examined the door, then told me what was wrong with the door and it could be easily fixed. He did a great job and was a very pleasant young man. Thanks!

Susan C,

Houston, TX
Freezer fix.
August 05, 2025
Overall rating

Very personable fixed the issues I had and gave me a few recommendations. Great customer service.

Muryce H,

Pace, FL