Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent service and communication
August 06, 2025
Overall rating

I highly recommend Joshua. Very knowledgeable, polite, and great communication.

Whit B,

Wilmington, NY
Perfect
August 06, 2025
Overall rating

Excellent service with work performed. Discussed the pricing while being up front about the service to be performed

Randy F,

Canton, MI
Lights out Fridge...
August 06, 2025
Overall rating

Mr Nicholas came in professional and courteous and immediately found the issue.I assumed something simple as lights went out, but Nicholas found a wiring issue and repaired the problem.

Matthew O,

Victoria, TX
Refrigerator repair
August 06, 2025
Overall rating

Excellent.Seemed to really care about getting refrigerator finally fixed. Great job so far.

Nanci V,

Prescott Valley, AZ
Homeowner
August 06, 2025
Overall rating

Most knowledgeable and personable and professional technician that has ever been in our home…on a scale of 1-5, To y was a 10…

Bobby J,

Huntsville, TX
Fridge repair
August 06, 2025
Overall rating

Wayne was vey good, professional, listen to the issue. hopefully the problem has been diagnosed second time around. Waiting for response since the board in question is no longer available. Thank you

James M,

Bethlehem, PA
Problem solved!
August 06, 2025
Overall rating

Ozzie was on time for the appointment. Professional and courteous, and he diagnosed problem correctly. Everything is working fine! Thank you!

Debra G,

Saint Louis, MO
LG Refrigerator
August 06, 2025
Overall rating

I highly recommend Eric due to his expertise. He gave great recommendations along with having great customer service.

Ashley R,

Blythewood, SC
Ice maker
August 06, 2025
Overall rating

Great quick service. Tech seemed knowledgeable and explained the issue.

Dave W,

Monticello, IN
Barry was great
August 06, 2025
Overall rating

We have NO complaints with the tech Barry F. However, the entire experience with sears was terrible. The ai interface had no place to describe the problem. There is no way to communicate a simple problem. I WILL NEVER USE THIS SERVICE AGAIN AND NEITHER WILL ANY OF FAMILY OR FRIENDS. Again, Barry was excellent....I even tipped him.

Mitch Z,

Middletown, DE