Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

5, this is a very good tech, he deserves a bonus for his wor
August 09, 2025
Overall rating

Very good tech., and he deserves a bonus for his work.

Luther N,

Springfield, OH
William's Service Rating
August 09, 2025
Overall rating

William diagnosised the refrigerator problem correctly. He ordered and installed the correct part. He texted me when he was on his way.

Roger M,

Green Valley, AZ
Knowledgeable and competent Technician
August 09, 2025
Overall rating

Title says it all, knowledgeable and competent. William serviced another appliance one year ago. We thank him now as we thanked him then. He is quick to diagnose the problem and provide information about what is needed. He advises the home owner of things we should do for regular care. He also suggests when we should have maintenance by a pro (this requires a separate charge) as it extends the life of the appliance. He is time efficient in is work. Things are back up and running well. He is professional and courteous.

Kathlean P,

Tucson, AZ
Refrigerator Repair
August 09, 2025
Overall rating

John is an EXCELLENT repair technician. Not only did he replace the defective valve but he wiped the dirty floor under the refrigerator. Then before leaving he explained everything that he did.

Tom E,

Mechanicsburg, PA
Cedric
August 09, 2025
Overall rating

Cedric was an absolute professional. Smart with great skill. Truly appreciated his ability to troubleshoot the system and then provide accurate details of what the system needed for the repair. Thanks.

Michael T,

Lexington Park, MD
Survey
August 08, 2025
Overall rating

He is a knowledgable and respectful person who quickly diagnosed the problem

Zalalem M,

Laurel, MD
Excellent Service
August 08, 2025
Overall rating

Rawle called ahead to say he will be arriving in 30 mins., and he did. He is knowledgeable, and very experienced with repairing kitchenaid refrigerators. I received a detailed description of what was wrong and what he was doing to fix It. I felt confident that at last my refrigerator is fixed. This is hours since the visit and the refrigerator is cooling, the ice box has ice, and the freezer is working. Thank you Rawle for finding the solution.

Ovetta C,

Pembroke Pines, FL
Great service
August 08, 2025
Overall rating

Adam was very efficient. He explained what he was doing and why in layman's language. I appreciated his manners and respectfulness.

Sharon S,

New Orleans, LA
Great Job!
August 08, 2025
Overall rating

Jody is a great technician. He is very knowledgeable and courteous. Super happy to see someone who takes his job seriously and knows what he is doing.

Mary T,

Dolan Springs, AZ
Ongoing Ice Maker Issue
August 08, 2025
Overall rating

Mehrdad returned to find out why ice maker quit again after one bucket filled with ice and then quit again. He had fixed one issue the visit before, but now another issue. He found the problem and explained what had happened and why. He is a very good and knowledgeable technician.

Barbara L,

Lynnwood, WA