Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator repair
August 12, 2025
Overall rating

Jose continued to exam and test different ways to understand why my freezer tub wouldn't fit properly. As a result he discovered the glass self wasn't in its proper place and as a result wouldn't close properly. This was the reason of the ice build up. He was courteous and very professional. I am very satisfied with Jose!

Valerie R,

Los Angeles, CA
Loretta
August 12, 2025
Overall rating

Excellent service. Gabriel is knowledgeable and the best technician we've ever had!

Loretta D,

E Wenatchee, WA
Professional and knowledgeable
August 12, 2025
Overall rating

Courteous gentleman who knows his craft quickly repaired the unit and thoroughly looked it over for any other possible issues before considering the job complete. Very pleased.

Tyler F,

Perry, OK
Baldwinm Refrigerator
August 12, 2025
Overall rating

Muhammad did a fine job...he explained what may be the problem that produces the clicking noises from the back of the refrigerator...he replaced a fan and asked us too call Sears after 48 hours to report if the clicking has returned or stopped.

Frederickca B,

Roseville, CA
Sears Service Provider- Aaron- 5 Stars
August 12, 2025
Overall rating

We had a LG 33 cubic foot Refrigerator with water leaking under lower tray and not cooling or barely freezing during summer of 2025. Aron came and did a diagnostic, ordered parts and then came to install. We are in Northern California so it took a while for our appointment but when here he replaced parts in under 30 minutes. Also and important, Aaron answered unrelated questions about water system because we are on a well( a water softener system would help us;). As a matter of general principle Aaron is Ethical ! We asked if he could do a "side job" and answer questions about a mini split we had installed… He correctly directed us to contact a company or HVAC company or contractor because he had a Standing Sears agreement and wouldn't jeopardize it by "touching" anything else đŸ˜†. He passed the test… Anyway for this 5 review know that Aaron knows his trade, helpful and very professional. Thank you Aaron.

Maria O,

Ukiah, CA
Great service
August 12, 2025
Overall rating

Brian provided Great service on my maytag refrigerator Definitely recommend

Anika S,

Upper Marlboro, MD
Five star
August 12, 2025
Overall rating

Very clean did a good job. New what he was doing.

Arlene F,

Picayune, MS
Refrigerator service
August 12, 2025
Overall rating

Great technician. Explains things clearly and was great at communication. For as poor as the rest of the company is at customer service, Clifford shines through.

Matt B,

Charleston, SC
Knowledgeable, efficient, and kind
August 12, 2025
Overall rating

Brent called prior to his arrival giving his arrival time and was right on time. He quickly found and fixed the problem and he answered my questions. Very good service.

Sharon P,

Maidsville, WV
Refrigerator repair
August 12, 2025
Overall rating

Had a great experience with Manzoor. He was on time and figured out the issue within minutes. He was in and out before I knew it. We have a functioning refrigerator again! Recommends we do maintenance with sears to extend the life of our appliances and outline all the benefits for us without pressure. I felt really confident with Manzoor fixing our issue.

Vincent P,

Brookeville, MD