Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very satisfied customer
August 12, 2025
Overall rating

Very nice person, helpful and very patient, his knowledge on the diagnostic to my fridge made sense, and he told us all to he possibilities the were making our fridge malfunctioning. He was very kind to help me remove some items from the fridge to be able to see the problem. Very knowledgeable person. I am a very satisfied customer.

Angeles A,

North Hills, CA
EXELENT SERVICE
August 12, 2025
Overall rating

MR GARTH THE REFRIGERATION TECH AS ALWAYS SUCH A GENTLEMAN AND VERY KNOWLEDGEABLE CAME IN TODAY AND WITHIN A COUPLE OF MINUTES FOUND WHAT WAS THE PROBLEM WITH OUR REFRIGERATOR.

Fernando T,

Boca Raton, FL
Refrigerator/Freezer repair
August 12, 2025
Overall rating

After several months of unsuccessfully trying to get my refrigerator repaired and countless no call no shows from other repairmen, Kevin was sent to complete repairs. I can't begin to thank Kevin enough for repairing my refrigerator. He arrived as scheduled, was prompt, professional and very courteous. He took the time to explain exactly what the problem was, ordered the needed parts and most importantly returned as scheduled to complete the job.! Excellent work! Thank you do much!!!!

Leslie A,

Buffalo, NY
Service by Jake
August 12, 2025
Overall rating

Jake was able to properly diagnosis the problem with my ice maker, order the correct circuit board and fix it. Very pleasant guy and polite. Great job Jake!!!

Michael M,

Caldwell, ID
Service Call -Refrigerator
August 12, 2025
Overall rating

After waiting 5 months to get service to fix our refrigerator, Jason was our technician. He was very thorough, asking questions so he could determine what needed to be done. He worked to ensure the refrigerator was fixed and fully functioning before he left. He was very professional and we were grateful for his service.

Stacy N,

Mcdonough, GA
Excellent & Thorough!
August 12, 2025
Overall rating

5 Stars - He was very polite, listened to what I said about the fridge & tried to fix it. It wasn't the starter, but the compressor. He agreed with me that it wasn't worth repairing. He was very thorough with what he did & explained to me.

Lisa B,

New Baltimore, MI
Best of the Best
August 12, 2025
Overall rating

Jim did a fantastic job and showed a lot of care for making sure things were done correctly and he also said that if there any problems please make sure I contacted Sears.

Tina C,

Ontario, CA
Thank you, Martin
August 12, 2025
Overall rating

Martin manages to explain the problem to me very well, and me & my dad appreciate his diagnostics.

Bicente P,

Gardena, CA
Fridge issue
August 12, 2025
Overall rating

Michael was quick and courteous. Thank you! He was ready with the explanation of the issue

Amelia L,

Peyton, CO
Highly recommend
August 12, 2025
Overall rating

Ruben was very Professional and friendly. He answered all our questions and gave us some great advice.

Brandon F,

Manchester, NH