Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

ARNQUIST FRIGIDAIRE ICE MAKER
August 13, 2025
Overall rating

Do not know yet if the service call was a success. Have to wait for refrigerator to reach temperature. Jorge said it was working, ice just needs to freeze. He was very knowledgable, in matters at hand. We couldn't get the Red water filter light to go off. Think that has to wait until refrigerator reaches the set temps also.

William A,

Lake Geneva, WI
Repair Refrigerator
August 13, 2025
Overall rating

Very Good service and professional manner. Gave detailed advice on repairs done & follow-up care

Bonita M,

Jamaica, NY
Great Service
August 13, 2025
Overall rating

Timely, transparent, and seemless service. Getting an appointment was easy, and reminders were great. Technician was very knowledgeable.

Saul M,

Toppenish, WA
fridge repair
August 13, 2025
Overall rating

The service provider was great. The wait time to get a service appointment was TERRIBLE. Not being able to speak to REAL PEOPLE was awful.

Gayle G,

Pikeville, NC
Outstanding
August 13, 2025
Overall rating

Jacob diagnosed the issue, and I appreciate the way he handled the whole problem- Thank you- I recommend Jacob and Sears Repair Service

Wendy K,

Phoenix, AZ
Excellent Customer Service
August 13, 2025
Overall rating

Excellent service. Robersy was Prompt, Friendly and Efficient!! Couldn't ask for better service.

Valerie O,

Port Saint Lucie, FL
Excellent Service
August 13, 2025
Overall rating

There was a huge amount of chaos that just happened during the technician's visit. He was incredible! He kept his eye on the matter at hand and fixed our fridge amid an incredibly chaotic scene that any other service person would have left and never come back! Super attention to detail and professionalism!

Davidsay L,

Jupiter, FL
Aaron is the best!!!
August 13, 2025
Overall rating

Sears needs more technicians like Aaron! Take the time to hire them and train them right and treat them right...please don't overbook! After waiting almost two weeks with no refrigerator or freezer and waiting at home all day, Sears automatically rescheduled my appointment without calling or telling me, and it has been almost 3 weeks now until it was fixed. Hire more people like Aaron and train and treat them right please!

Patriciaorm S,

Windsor, CA
Refrigerator repair
August 13, 2025
Overall rating

Marc was quick and professional while training an apprentice. They had everything they needed and had our refrigerator running again in about an hour.

Tim F,

Mansfield, TX
Refrigerator repair
August 13, 2025
Overall rating

Our service person Brian was courteous and professional. Immediately diagnosed what was wrong and unfortunately had to order the parts. Received the parts and he was here the next day and installed it. We appreciate the quick service.

Clark S,

Hartford, KS