Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator Water Filter Stuck
August 15, 2025
Overall rating

Refrigerator tech Michael was very personable, informative & most importantly, fixed our problem.

Richard F,

Las Cruces, NM
Cox
August 15, 2025
Overall rating

Good work of rigging the door to work. Need new door.

Johnny C,

Rowlett, TX
Sears Service man - Elijah
August 15, 2025
Overall rating

Elijah was very polite. He explained what was wrong with the refrigerator and indicated that he would have to order a small part to fix the problem. I rate Elijah five stars.

Maria G,

Whittier, CA
Service of Joel
August 15, 2025
Overall rating

He was very knowledgeable and friendly. He also found the problem very quickly

Ronald P,

Midway, FL
Caring, detail oriented technician
August 15, 2025
Overall rating

It is obvious that Mike really has a passion for what he does. He takes the time to listen and, coupled with all of his experience, got my side by side fridge fixed. He also took the time to show me what the difference is in the new part and why he's doing what he's doing. Many technicians assume because I'm just a homeowner that I couldn't possibly understand. I can't say enough about him. If there's anyway everyone who could request him for fridge jobs they should.

Tanya T,

Fork, MD
Refrigerator Repair
August 15, 2025
Overall rating

Excellent job. Found the problem, then came out and tepaired it

Ralphqueen J,

Hoschton, GA
Refrigerator service
August 15, 2025
Overall rating

Reuben was professional and knowledgeable. He was quick and made sure everything was in order before he left

Larry M,

Barrington, NH
Excellent.
August 15, 2025
Overall rating

Was courteous and professional. Did a great job and explained issue well.

Kristine W,

Butler, MO
Refrigerator Repair
August 15, 2025
Overall rating

The work done was excellent but it took over a month to facilitate the repair. The first follow-up appointment was canceled at the last moment by Sears and it was scheduled not the next day, as it should have been, but two weeks later. It is also difficult to contact a person to discuss the issues about the schedule there is no option to speak with a representative when we call.

Warren G,

Harwich Port, MA
Repair
August 15, 2025
Overall rating

Robenson is great when Sears scheduling has him show up! Unfortunately, after Sears rescheduled 13 times, I had to change vendors. I will never use Sears again. Ever.

Eric W,

Stamford, CT