Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator repair
August 15, 2025
Overall rating

Getting an appointment is not easy. Always a wait. Eduardo was excellent. This was third problem with water line on refrigerator. Leaks in three different places. Eduardo found problem, ordered part late in day. Set up appointment for next day. Called next morning with part and came and fixed problem. Would like to be able to talk to a person and request same technician every time. Although every technician has been very good. It's just nice to know your repair person.

Carol P,

San Antonio, TX
Brandon's good rating
August 15, 2025
Overall rating

Very courteous, professional, Pleasant & knew what he was doing

Beverly S,

Glendale, AZ
Austin Service Tech.
August 15, 2025
Overall rating

We could not rate Sears Serivce Tech. Austin any higher!

Lawrence H,

Sand Springs, OK
Refrigerator/freezer repair
August 15, 2025
Overall rating

The Service Repairman was very knowledgeable, polite, and completed the task in a timely manner .

Deborah D,

Barney, GA
Lg refrigerator repair
August 15, 2025
Overall rating

He was professional. Answered my questions and got the job done quickly.

Kimberly F,

Ocean Shores, WA
Jim was great
August 15, 2025
Overall rating

Jim was excellent. He first notified me that he would arrive at 2:40, then sent me another text that he would be at my home by 1:15. You don't usually get technicians arriving early. This was great. He was very neat and tidy with all his equipment.

Angela L,

Las Vegas, NV
Very helpful
August 15, 2025
Overall rating

Edwin got right to work, and solved the problem. Refrigerator is back in service. Had all the right tools with him.

Cathy K,

Los Angeles, CA
Home owner
August 15, 2025
Overall rating

Adam was the best. Absolutely no problem with him. However, his trainer Bruce was Absolutely HORRENDOUS!!!!!! Ignored every question and had a terrible attitude. He needs to be fired!

Mitzi J,

Metairie, LA
Repair men
August 15, 2025
Overall rating

Very professional I gave him a five star he does professional work. I would recommend him over and over.

Calistro C,

Waianae, HI
Samsung refrigerator ice maker
August 15, 2025
Overall rating

Friendly and very knowledgeable on what he does. Thumbs up to Ben!

Jonathan G,

Manteca, CA