Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Fridge Repair
August 16, 2025
Overall rating

Samuel was great and provided good and quick fridge/freezer repair.

Sammy T,

Overland Park, KS
LG Refrigerator Repair
August 16, 2025
Overall rating

It is rare to find a qualified LG Appliance technician in our area - extremely pleased with the quality of service and communication on his progress. Highly recommend!

Michele G,

Endicott, NY
Great service!
August 16, 2025
Overall rating

We had a great experience with our repair person . Arrived on time, kept us posted on his arrival time. Kind, friendly and knowledgable. Very thorough, and scheduling was so easy! Would definitely use again

Annie L,

Clinton, MA
Refrigerator
August 16, 2025
Overall rating

PAUL e. He diagnosed the problem and his advice worked. The Freezer part of the side-by-side refrigerator had froze up. I left doors open and unit was off for 24 hours.

Vicki M,

Cheyenne, WY
Excellent Detail
August 16, 2025
Overall rating

Tara R kept in touch with me at regular intervals so that I would know when to expect him so there was no guess work. Upon arrival he efficiently evaluated the situation and organized the parts that needed to be replaced. The refrigerator needed be moved away from the wall and he singled handedly did this. Once things were accessible he identified the water source and replaced the parts needed to get the water flowing back into the filter and ice maker. It was very dirty behind the fridge and without hesitation he got everything clean before the fridge was pushed back into place. All and all I would say that Tara R is the type of technician everyone hopes for. Polite, efficient, professional and personable all rolled into one. Thank you Tara R

Joseph K,

Leominster, MA
Sears Refrigerator Service
August 16, 2025
Overall rating

L'teran did an outstanding job eliminating ice maker noise and installing filter. Arrived early and too minimum amount of time.

Teresa S,

Houston, TX
Awesome technician
August 16, 2025
Overall rating

David was so polite and very knowledgeable about my Refrigerator issue. He patiently explained the issue and the fix.

Susan L,

Nacogdoches, TX
Fazil, the technician did a wonderful job on my Kenmore .
August 16, 2025
Overall rating

I truly wish you would have a HUMAN assistant to speak with when one has questions about delays or technicians not showing up. I feel that people purchasing your plans have a right to speak to a Human being , rather than a AI bot!! I also feel that things would be much more expedited if there were more technicians working for the company. Is SEARS so poor that they cannot pay for one or two more technicians? Olga Hudecek Economist

Olga H,

Washington, DC
Kind and punctual
August 15, 2025
Overall rating

Craig did a wonderful job today! Sure, I got the bad news that my old fridge had finally given up the ghost, but I got it from a friendly face. Craig explained everything very clearly and softened the blow of being without a fridge for a bit. He has a good attitude and is very personable. I'll wave when I see his van from now on.

Jessamyn V,

Bay City, TX
Manifold replacement.
August 15, 2025
Overall rating

Ken got here and got right to work. Had the old unit out and new unit in quickly.

Scott B,

Tucson, AZ