Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Cedric
August 19, 2025
Overall rating

Fast, informative, punctual service. Truly skilled to troubleshoot and access problem.

Shirley B,

Fayetteville, NC
Experience with Sears repair person regarding my ice maker.
August 19, 2025
Overall rating

Mason was very helpful and knowledgeable. He determined the ice maker fan and the main board were the most likely culprits. After looking at the quote, I decided to not do the repairs at this time as the the refrigerator was working other that the ice maker. Regards, Tom Gordon

Thomas G,

Southern Pines, NC
Scott always provides excellent service!
August 19, 2025
Overall rating

While we've had issues getting parts from the manufacturer, Scott has always done his best to provide excellent service and work with us along the way. He goes above and beyond, highly recommend!

Larkin W,

Moretown, VT
Sears Home Services Martin W
August 19, 2025
Overall rating

Martin W. provided the highest level of professional service in repairing our Kenmore Elite refrigerator.

Ernest S,

Beeville, TX
Re: GE refrigerator
August 18, 2025
Overall rating

Martin was very easy to talk with and very professional. He said he wasn't given any history regarding previous repairs so he listened to what records I have and also my concerns. He looked at my paperwork regarding contract. You should consider Martin a very valuable employee and good representative of Sears Home Services.

Joyce C,

Bakersfield, CA
Monkey in the middle
August 18, 2025
Overall rating

You have to hand it to our young technician for sticking it out while I attempted to resolve an issue with the service company.

Darrel K,

Cedar Park, TX
Very nice 👍
August 18, 2025
Overall rating

Work was done quickly and very well fixed all the issues we were having

William O,

Reno, NV
Refrigerator
August 18, 2025
Overall rating

Very knowledgeable about the issue we were having with the unit...

Gerald P,

Southfield, MI
Thorough, professional and kind
August 18, 2025
Overall rating

We were very pleased with Tarrance's determination to get our icemaker up and running again. Thanks :)

Christina S,

Waukomis, OK
Refrigerator service
August 18, 2025
Overall rating

He was very pleasant and nice to work with you. Also, call ahead so we know how to plan our day

Sandy H,

Wheatland, CA