Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Professional
Gary smoothly move the refrigerator, quickly installed the part, and clearly explained several ways how to use the refrigerator/freezer better.
Margaret C,
San Diego, CAGreat service
Jeffery was very professional and personable. He quickly addressed our issue. Thank you!!
Burgess N,
Mentor, OHKnowledgeable and great Customer Service
Had a great experience with the service tech, Desmond. I would call Sears again for service.
Thomas G,
Discovery Bay, CAOutstanding
David was polite, personable, articulate, diagnosed the problem promptly and fixed it without issue. He left no mess!
Eric M,
Elm Grove, WIFrig Repair
Both technicians that came out were great. The part was the problem. It wasn't ordered. Then, reordered. Crazy. It wasted 2 trips to my house. The third worked. Also, no one told me the part would come to my house. Oops! When you need to set aside an entire day waiting for a tech to show up, doing it without results is very frustrating. You need to minimize the time slots to a.m. or p.m.
Sharonann S,
Topeka, KSAmazing customer service
Wayne could not have been a nicer man, he was polite, responsive, and took care of our need… He left the place clean and smiled the whole time… I could not have had a better experience. I could not recommend Wayne more to anyone else.
Jesse A,
Macungie, PAKeith is the best!
Keith is professional, friendly and most of all extremely caring about giving the customer the very best service. He knows how to repair and get the appliance working if possible. He is the best technician we've ever had do repairs for us.
Carolyn L,
Claremore, OKOn time, friendly, knowledgeable
Matt was one of the best repairman I've ever had. I'm very grateful for his help.
Vanessa H,
Stony Point, NCGreat Service
Dimitri was prompt and professional. Quickly made the repair. Will definitely use Sears again.
Tyrone E,
Wake Forest, NCCustomer service
Joseph was knowledgeable about our appliance and provided great customer service to us!
Edward R,
Sebago, ME