Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

GREAT
August 24, 2025
Overall rating

He's the only great repair man you have!!! If he wasn't there we wouldn't have your service

Cori K,

Dana Point, CA
yes
August 24, 2025
Overall rating

yes everything went well and the fridge is working again

Charles G,

Orange Park, FL
Tech was an fantastic but your AI system sucks
August 24, 2025
Overall rating

My tech was great. I would recommend him to anyone . The problem was getting him there with your impossible human free system. It is frustrating and really screwed up. Inexplicably made and then rescheduled my appointment every day for a week. No human interaction was possible in order to correct. Its a joke

Robert H,

Medinah, IL
Review of Garth
August 24, 2025
Overall rating

Garth is very professional, courteous and polite. He really knows his repair skills and is a professional in every way.

Laura C,

Wilton Manors, FL
Fantastic Setvice!
August 24, 2025
Overall rating

Very experienced. Knew exactly what the problem was. Had the parts with him.

Robert M,

Fallston, MD
KitchenAid Refrigerator
August 24, 2025
Overall rating

Zachary was terrific…two visits. Once to figure out the problem, and order parts. Second to fix the ice maker. Problem is with system…from the time of arranging service to completion: TWO MONTHS. Sears AI generated scheduling canceled scheduled appointments five times!!! Once after waiting all day for a cancellation after 5 PM. That must improve.

John L,

Plymouth, MA
Excellent
August 24, 2025
Overall rating

I'm very impressed with the service we received from Jon. He was timely and easily identified the issue with our refrigerator. Will definitely use repair service again!

Wende L,

Saint Augustine, FL
Thank you
August 24, 2025
Overall rating

Great job. Was on time and efficient. Fixed my problem.

Ken R,

Lexington Park, MD
service
August 24, 2025
Overall rating

Peter was great. He answered all of our questions. I recommend him for all future services.

Philip M,

Sarasota, FL
Great Service!
August 23, 2025
Overall rating

We had great service and we will use them again....

Any T,

Deming, NM