Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.6K
Average Rating
4.7/5
Great Service
Excellent service, pleasant person got it fixed fast and without issues
Peter W,
Venice, FLService call
Good service. Dean was informative, polite, and accommodating. I would recommend him highly.
Donald R,
Manalapan, NJRepair
The technician that finally completed the repair was great. However Sears and American Home Shield were terrible with communication and and maintaining their appointments this repair took about a year to make. They would reschedule and not notify set a window from 0800-1500 and not show up. Not the best companies.
Erwin A,
Middle River, MDGood experience
Really good communication. Shane took care of everything. Diagnosed the problem, ordered the correct parts, and installed them without issue.
Timothy W,
Endicott, NYA long time coming
Definitely give him five stars. He's been here before and we've been trying to get this refrigerator fixed since December. It's now May have different technicians come in or are so many different parts didn't know what part to order. This technician came in. Ordered the correct parts finally got the refrigerator fixed. He probably won the best technicians at Sears's home services has.
Godfrey& C,
Alexandria, VARefrigerator Technician
Edwin was very polite and courteous. Very professional. Straight to the job and took care of my refrigerator needs within great time. Thanks Edwin for your profesionalism
Gerardo M,
Los Angeles, CAVery good
Good customer services knew what was wrong And explained to me what he needed to do Appreciated that
Linda J,
West Columbia, SCReview of latest repair person and comments on initial one
Dylan was excellent. He was thoroughly and used the appliance manual and test mode to find the problem. The technician for the first trip was either lazy or not knowledgeable. I believe his name was sunny. He opened the fridge, looked inside and decided it was a fan and then ordered the blender which worked fine. I hope to never see him again as it was a waste of my time for him to come here. He (Sonny i believe his name was) wasn't interested in repairing my fridge. Thanks to Dylan for his diligence.
Brenda W,
Malvern, ARService Repair
Great service and very professional and understanding of the job
Raymond G,
Dundee, FLRefrigerator Repair
Brent did a great job!!! He was very professional and even fixed a part we didn't know was messed up.
Tammy S,
West, TX