Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Highly recommend
September 08, 2025
Overall rating

I had my refrigerator maintenance today and was very impressed with the service. He arrived on time, was professional throughout, and completed the work quickly. The price was fair, and everything is working perfectly now. Highly recommend! Thank you Craig.

Ronda F,

Lake Jackson, TX
Sears repair service
September 08, 2025
Overall rating

Was very pleased with Sergio. I hope when we need a service man again he is the one who comes out.

Lynette L,

Dayton, TX
It happens
September 08, 2025
Overall rating

"It Happens" That's what Dimitri told me again , the first time is when the other technician ordered the wrong part, so Dimitri told me it happens, the other technician fixed the fridge and forgot to turn on the switch for the ice maker, today Dimitri turned on the switch and again told me it happens. Thank God for Dimitri, he knows his stuff. It. Happens!!!

Bruceanddal A,

Rocky Mount, NC
Knowledgeable tech
September 08, 2025
Overall rating

Even though I declined the repair, the tech was punctual, knowledgeable, friendly and respectful

Pamela C,

Ridgecrest, CA
Refrigerator Repair
September 08, 2025
Overall rating

Sears and especially Alberto did an excellent job! I recommend

Joe K,

Mamaroneck, NY
Fridge technician
September 08, 2025
Overall rating

OJ was an excellent technician and diagnosed the potential issue with my fridge. He was very courteous and provided excellent service, and I highly recommend him and would request him again for any future appliance repairs.

Noah A,

Jacksonville, FL
Service technician
September 08, 2025
Overall rating

He came in and did his job until it was complete and cleaned up his work area.

Kevin P,

Memphis, TN
refrigerator repair
September 08, 2025
Overall rating

Wayne was a 5 star professional. Very pleased with his work. However, I was not happy about the service I recieved from the office and AI. We were rescheduled too many times. I was totally unable to contact a person to resolve the misinformation you had on our parts. We had the parts since the 24th of august but was unable to let you all know because of the AI. I will not do business with AI.

Brendonandl H,

Miami, OK
LG Craft Icemaker
September 08, 2025
Overall rating

Michael was prompt, courteous, and knowledgeable. Did not call before arriving.

Lauren B,

Endeavor, WI
Sears Refrigerator Service
September 08, 2025
Overall rating

Ruben and Eddie B provided excellent customer service. They were professional, knowledgeable and helpful. It was a very positive experience. Thank you and appreciated.

Mary M,

San Diego, CA