Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator repair
September 11, 2025
Overall rating

Jesse rates a 5 star! He was efficient, knew the dilemma exactly, went right to work, fixed it, cleaned up after himself, was pleasant and courteous at all times. Great job!

John M,

Doylestown, PA
Joel - Refrigerator Repair was very knowledgeable and helpfu
September 11, 2025
Overall rating

Joel - He Is very passionate and knowledgeable about his work and the greatest technician that I every had for service. He thoroughly explained the mechanisms of the refrigerator and provided an educated me on the proper upkeep and operations of my refrigerator. He was a pleasure to work with.

Kimberly J,

Tallahassee, FL
Bowman was great
September 10, 2025
Overall rating

Bowman was very personable and efficient. We still do not know if the repair worked. But we enjoyed his work.

Steve W,

Honolulu, HI
Refrigerator Repair
September 10, 2025
Overall rating

Wayne was very good. He explained that the drain was blocked and there was a build up of ice. He cleaned it out. He said it could take 24 - 48 hours for the temperature to be back to normal. Therefore, I cannot confirm that the problem has been resolved yet.

Mary D,

Stewartsville, NJ
Repair
September 10, 2025
Overall rating

He was very observant of issue and saw a way to fix it so this wouldn't happen again!

Joe M,

Oceanside, CA
Technician
September 10, 2025
Overall rating

Brandon was professional and pleasant. He was quick and efficient. Great customer service and customer communication! Highly satisfied!

Jane A,

Petal, MS
Matthew R was on time and kept me informed
September 10, 2025
Overall rating

After several missteps over two months with several Sears AI bots , I was able to schedule a repair with Matt. He was helpful courteous and professional . I only hope there is a bail out to talk to a real person when there is a problem . I was unable to do that and it became more and more frustrating with promised repair visits by email with time and date but no record in the system . It was a cluster !!!!!!!

Timothy A,

Morganton, NC
Excellent, very good service .5 star
September 10, 2025
Overall rating

Very polite, considerate and fast. Always calling if there was a sooner appointment.

Phillip L,

Lakeside, CA
Manny
September 10, 2025
Overall rating

Manny did a great job! He is welcome back anytime we have an issue with our refrigerator!

John A,

Humble, TX
Fix my ice maker
September 10, 2025
Overall rating

He was very polite and did his work right The service guy was very polite

Diane W,

Elmendorf, TX