Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Kenmore Refrigerator Control Board failure
September 11, 2025
Overall rating

Julio arrived as scheduled. He was very pleasant, performed some diagnostics. His device found the necessary replacement part but also let him know that the part was no longer available. When he left, I went online and immediately found it on the Sears Home Services, Parts Direct site. I have ordered it, it should arrive on Sept 16 and I will schedule with you for installation, since I paid for that service today.

Zena B,

Santa Cruz, CA
Excellent service by Joe L., Technician
September 11, 2025
Overall rating

We have used Sears Home Services for years now. We have been very pleased with the Technicians who have come to work on our appliances. Joe was amiable, clear, efficient and informative about what was needed for the repair of our refrigerator. Thank you Joe!

Mary B,

Gorham, ME
Knew exactly what he was doing
September 11, 2025
Overall rating

Hameed is a solid tech. He knew what the problem was and the solution. He explained everything after the fact. He did leave an inexpensive "Harbor Freight" hand tool behind.

Gary K,

Yuba City, CA
Refrigerator repair
September 11, 2025
Overall rating

If we have any more problems with our refrigerator, please send Marshall. He found the problem, ordered the parts and fixed the problem on the day promised.

Roy W,

Brighton, MI
Great Repeat Service
September 11, 2025
Overall rating

James is always professional and explains everything clearly and concisely. He is always neat and cleans up after himself.

Jhakce M,

Bellingham, WA
Freezer freezing
September 11, 2025
Overall rating

He had the freezer working before he left but 2 hrs later it was froze again

Jessie C,

Paris, KY
Nice guy
September 11, 2025
Overall rating

The Tech knew his job! Was able to explain the issues to us.

Cynthia H,

Vacaville, CA
Nice
September 11, 2025
Overall rating

Randall was very knowledgeable and nice when servicing our ice machine.

Courtney D,

Vidalia, LA
Refrigerator repair
September 11, 2025
Overall rating

Rafael did an amazing job correcting my refrigerator problem! He's an extremely knowledgeable young man. I will always request him as my technician for any service requirements since i totally trust his to do an excellent job! Thanks, Rafael.

Jessie G,

Bryant, AR
Hillcrest apartments
September 11, 2025
Overall rating

The refrigerator was fixed. The job was well done. Fast and easy.

Alex A,

Rochester, MN