Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Lito was great!
Lito was very professional, knowledgeable and quick. He diagnosed and solved the problem within an hour. Thanks!!!!
Matt K,
Hilliard, OHRate Driver
James was very professional polite and nice it was a pleasure having him as my technician
Deborah H,
Vandergrift, PAReplace ice maker
Problem identified quickly, parts ordered & arrived in timely manner. New ice maker installed and problem resolved. All went like clockwork. Very satisfied!
Jim B,
Selbyville, DERepair of Refrigerator
Gary was very friendly and professional. He explained everything that he needed to do was very neat while doing his work. Excellent Sears technician !!
Chadwick F,
Hilo, HIJOB WELL DONE
I was very pleased with Rafeal. He was very personable and professional. I wanted him to clean the coils in my garage ready refrigerator freezer. He allowed me to observe him. He was thorough, and I was very pleased with his work.
Lynda R,
Sherwood, ARImpecabble customer service!
Service technician provided impeccable service! I was more than pleased with his work. He is vert knowledgable and highly skilled.
Abby S,
Brea, CARefrigerator repair
Good work. So glad to be back in working order again after multiple AI reschedules, three months without a refrigerator and no indication there was a human in the process until today. When a human finally shows up, the job is done well!
Dave S,
Indianapolis, INCommunication
Your web site states that technician would arrive in a truck with sears labels. The tech arrived in a small SUV with no markings. I was not called or notified on the morning of the appointment to alert me to a general time to expect the tech. The tech did call me 15 minutes prior to arrival, however. As requested, I sent in photos of the model number, serial number and the icemaker (that was not working) so you could bring the parts on the first visit. This was stated in your text. The technician was very polite and professional! He did not have any parts and said he had to order them. This caused another weeks' delay in completing the repair.
William V,
Mobile, ALExcellent customer service
Enrique was very engaging and provided clear feedback of the problem with the appliance. He gave me options on what to do and what else to consider. He quick quickly fix the problem and did a great job. Thank you.
Danielle C,
San Dimas, CAJohn knows his stuff
John is an extremely knowledgeable and personable worker. Pleasure having John repair our appliances.
William F,
Spring Hill, TN