Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Problem wasn't fixed
September 14, 2025
Overall rating

David installed the replacement part but my refrigerator is still leaking. So I will be contacting Assurant again for the 6th time. Do not buy a whirlpool model number WRF767SDHZ

Rachel C,

Rainier, WA
Richard was great
September 14, 2025
Overall rating

Richard was great, because he actually fixed the problem. The first guy you sent could have done this, because the supply line was frozen. But they chose to throw parts at it and it took 5 appointments, each of which trapped me at home ALL DAY to get this fixed.

Wanda S,

Oakland, TN
Lito
September 14, 2025
Overall rating

Lito was great! Very helpful and politely. Would recomend him.

Robert G,

Westerville, OH
Sears home service Kenmore refrigerator
September 14, 2025
Overall rating

Tajmohammad was professional and thorough in the service he provided in repairing our refrigerator.

Angela N,

Roseville, CA
Excellent technician
September 13, 2025
Overall rating

David knew the issue within 5 minutes of looking at my refrigerator. Ordered the defective defrost timer, and now works perfectly...

Russell G,

Shelbyville, TX
Norman
September 13, 2025
Overall rating

Very nice and cheerful he came 3 times and finally got to job done through no fault of his own . I appreciate his attitude as a repair technician, he had a smile every time and I knew he was capable to do his job with excellence

Karen L,

Kaneohe, HI
Good job, David!
September 13, 2025
Overall rating

We were very happy with the service Dave provided which began with a phone call in the morning to identify our problem so he'd be prepared with any needed parts. He was knowledgeable, polite, and friendly.

Janet M,

Graham, WA
Great service!
September 13, 2025
Overall rating

Great service and communication was excellent! Our ice maker is working great now!

Sarah H,

Boise, ID
5
September 13, 2025
Overall rating

He is so nice and helpful hope he comes if I need you again thank you Tyler

Shirley W,

Foreman, AR
Fantastic service
September 13, 2025
Overall rating

Sears customer service is God awful but Clint was a great technician! He was kind, friendly and knowledgable

Kelly L,

Schaumburg, IL