Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Serviced my refrigerator
He was very helpful and explained everything as he was working. Very polite and respectful. Took the extra step to fix something else while he was there! Definitely would recommend SEARS again especially Eric.
Lexi S,
Partridge, KSExcellent service experience
Hameed was a pleasure to work with. He efficiently assessed the problem and resolved it promptly! I wish all service techs were as knowledgeable and pleasant as he was.
Stacy D,
Roseville, CAIce maker replacement
Was a little disappointed that first appointment had to be rescheduled due to your resources. Daniel was very pleasant to work with. Explained what needed to be replaced and order part on the spot. Rate Daniel a 5.
Chet D,
Thornton, COReview
Patrick was great. Answered all the questions I had and let me see a few options for moving forward.
Cody C,
Rochester, WAService Repairman
Excellent!! He was on time, thorough, cleaned floor, and polite. Most of all, he fixed what was a very complex problem.
Mary P,
Stillwater, OKAwesome service tech
Friendly and honest. Educated us on our refrigerator and the parts.
Sabrina Z,
Flat Rock, MII really want to give the technician to five stars
The technician has fixed the refrigerator and it is very good job
Varghese G,
Missouri City, TXKitchenaid Refrigerator Repair
Michael is obviously well skilled and diagnosed and fixed the problem- Great Job
Adrian B,
Richmond, TXService Scheduling
The tech Thomas was great. But the overall repair process is very poor. Each service call that I have scheduled always gets reschedule multiple times, not by me, but by the tech either by over booking or or some unknown means. I have to continue to take a day off at work just to have the tech cancel and reschedule the service. There is no way to contact someone due to the A.I. generate customer service prompts. There has to be a way to reach someone (real person) direct, especially multiple cancellations. Then this should be a Sears direct call to the customer or schedule the missed service first.
Steven G,
Romulus, MIGreat Service
I've had Randall come service an appliance before & he always makes sure he's done everything he can. Very thorough!
Kristen L,
Natchez, MS