Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Fridge repair
September 18, 2025
Overall rating

Serviceman was very good at explaining everything to me and agreeing with me that the fridge wasn't reparable the second repairman to tell me that!

Bernard M,

Canton, OH
Review
September 18, 2025
Overall rating

Great! A the but no yes no super hey hay text

Jean M,

Waco, TX
Service technician was named Michael not Eric D.
September 18, 2025
Overall rating

Michael called before he came and arrived right on time. He diagnosed the issue and was in and out no more than 45 min. Very polite, and mannerly. He was a pleasure.

Susan S,

Amarillo, TX
Definitely a 5 star!
September 18, 2025
Overall rating

Kenneth was fantastic in spite of the manufacturer not giving out part numbers for my fridge. He tried everything he could. He was here multiple times even up to two hours and I could tell he was doing his absolute best despite the runaround he has to deal with from the other end. Because they didn't give him part numbers needed, after trying so many things, my fridge is supposed to get replaced. Kenneth was professional, easy to understand and made sure I knew what was going on. I'm disappointed to be without my fridge but it definitely had nothing to do with this great technician and is definitely the fault of the manufacturer.

Trudy K,

Brookston, TX
5 Star
September 18, 2025
Overall rating

STOP sending me notifications, I Rated my Service TECHNICIAN As A VERY Knowledgeable Courtesious person

David W,

Derby, KS
Fridgeratir. Repair
September 18, 2025
Overall rating

Patrick was awesome. He was patient, took the time to explain to me what he was doing, and what I can do to prevent the issue from happening again. These type of repair man comes a dime a dozen. He gave me hope that good service is possible!

Linda G,

Richmond, CA
Excellent service
September 18, 2025
Overall rating

Chris took care of my repair quickly and professionally. Give him a raise!

Dianne S,

Memphis, TN
Professional
September 18, 2025
Overall rating

Tech was professional Fixed issue no fan fare satisfied customer

Marie B,

East Setauket, NY
Excellent Service
September 18, 2025
Overall rating

Service and communication were excellent. My problem is a $300 charge for labor that took 20 minutes to repair. What a ripoff….

Palmer S,

Marion, IA
Superior
September 18, 2025
Overall rating

Claudio is a great person and a great worker. If I need another repair, I will request him.

Jody G,

Auburn, CA