Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Professional and Kind
September 19, 2025
Overall rating

Gregory was prompt, communicative and knowledgeable, He was able to solve my issue and made sure sears had what they needed for my home warranty,

Matthew W,

Westerville, OH
Refrigerator repair
September 19, 2025
Overall rating

Great technician, very helpful, and respectable person, I hope that I will get this person on future repairs.

Jose C,

Brooklyn, NY
5 stars
September 19, 2025
Overall rating

Knowledgeable, friendly and thorough. The AI system that supports him and your service company needs work!

Max S,

Avon Lake, OH
Refrigerator ice machine repair
September 19, 2025
Overall rating

Very professional and speedy work. Explained everything before and after the job.

Gary S,

Goose Creek, SC
Service call
September 18, 2025
Overall rating

The service technician, Norberto, was outstanding. A pleasure to deal with. Provided an accurate and reasonably quick diagnosis of my refrigerators issue.

Bill M,

Long Beach, CA
Excellent
September 18, 2025
Overall rating

Can not thank your company enough. Excellent technical service. Ken was very knowledgeable and so good at fixing our side by side refrigerator and freezer

Tim K,

Tucson, AZ
Great service
September 18, 2025
Overall rating

I believe Robert fixed my problem without the wrong part that had come. Very knowledgeable.

Frank V,

Prescott, AZ
Great Experience!
September 18, 2025
Overall rating

John, from Sears Home Services visited our home and turned a noisy, 5 year old refrigerator to one that is now quiet as a mouse. The problem was ice buildup around the condenser fan. No parts needed to be replaced. John was knowledgeable, answered all of my questions and gave me confidence that Sears has my back. I'm very thankful! 👍

John B,

Queen Creek, AZ
Noah was great, but…..
September 18, 2025
Overall rating

Sears' scheduling software is horrible. I could never call a person outside of India to complain and they had no ability to contact anyone other than an email. Sears is horrible and I'm canceling my plan. I had to clear 5 days of my schedule due to no fault of my own!

Stephen A,

Dallas, TX
No short cuts- only quality workmanship
September 18, 2025
Overall rating

Brian, our repair technician is patient, thorough, and understands the technology he is working on. Truly takes care and pride in his work.

Robert H,

Cedar Rapids, IA