Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Experience, Fast, Easy, and a Good Price
We had sort of an atypical request for them. We are a university that need our incubator that functions just like a fridge fixed. The technician, Blake, was clearly knowledgeable and able to tell exactly what was wrong. Prop to Sears for having a large enough parts database to be able to locate the part we need for our model of incubator and get it shipped to us and installed the next week for a very reasonable price. Would turn to them again for the institution or if I needed something done in my own home!
Diamond J,
Davenport, IAGreat work
Jimmy showed up on time and knocked out the repairs in a timely manner. Couldn't have asked for a better tech.
James H,
Amarillo, TXThis tech was excellent, however, …
Vincent was good on informing us on the current issue (this was a recall appt from last week). Last weeks issue was resolved and coincidentally a new issue appeared the afternoon of last weeks visit. Apparently there were parts that were on ordered that I didn't authorize for a problem that I wasn't made aware of from the last visit. This better not appear on the card. Service with Sears Protect has been cancelled because of an inexcusable bad experience that had nothing to do with Vincent. And because they do no have a live customer service person to speak to - only AI automated "service".
Louise B,
White Plains, NYKnowledgeable and Professional
Edmar was very courteous and professional. He provided information about the repair.
Stacey J,
Cedar Grove, NCRefrigerator
No problem. Professional tech and handled everything to my satisfaction
Paul B,
Winston Salem, NCIce maker repair
Robert was very polite and professional. He explained in details the resolution for my ice maker not working and the cost to get it repaired.
Pamela G,
Chesapeake, VAThe Best Tech
Joel is the most appreciated tech anyone could have. Very informative about everything. He's true to his word. I never have to worry or wonder where he's at or is he's coming. He let's me know ahead of time. Thank you joel. Keep up the good work
Colleen C,
Monticello, FLThe service was great
The service was fantastic and the repair was great 👍
Tina T,
Dillwyn, VAFantastic service!
Jake is knowledgeable, respectful, and got the job done quickly. Highly recommend!
Susan C,
Houghton, MICustomer - Clark
Great on time appointment arrival, friendly and great customer service!
Leslie C,
Lithonia, GA