Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

58K

Average Rating

4.7/5

Maintenance Check
September 23, 2025
Overall rating

Francisco was professional and knowledgeable in explaining our machine and service

Lisa D,

Houston, TX
Customer
September 23, 2025
Overall rating

Great service great work thank you Ben ...Sears service Rep

Andres P,

Stockton, CA
Refrigerator
September 23, 2025
Overall rating

Prompt, courteous, knowledgeable, and detailed did a great job of troubleshooting and getting into the heart of the matter.

Linbo B,

University City, MO
Finally someone showed up after 7 no shows
September 23, 2025
Overall rating

Was relived when Jim showed up. Went right to work and did everything possible to get our refrigerator working correctly. Jim did what he was supposed to with respect and a great work ethic. That is more than the people who schedule as all they can say is I understand or I am sorry but all I can do is reschedule. And the AI Samantha; what a joke. Ask to talk to a live person and all she say is there is no one here. And she cannot give you a phone number to talk to a live person. There is got to be a.person that can make a decision to take care of one's issues, not an AI to shield management. Jim was great scheduling him to come was a nightmare in an never ending loop of AI.

William P,

Carteret, NJ
Very professional
September 23, 2025
Overall rating

Treat customers home with respect. Take its time to do the work I'm very happy with his work. +x stars!

Nafissah E,

Port St Lucie, FL
Excellent service.
September 23, 2025
Overall rating

Took care of our fridge problem. We have 2 fridges and he took care of one different from scheduled, so excellent flexibility.

Craig W,

Port Townsend, WA
Service
September 23, 2025
Overall rating

Scott was good and thorough and just wasn't able to make it work

Marcello R,

Jamestown, NY
owner
September 23, 2025
Overall rating

we appreciate William professional service. he restored our refrigerator in a timely matter. we William rate 110.

Frank T,

Jackson, MS
Replace ice maker
September 23, 2025
Overall rating

Joseph did an excellent job replacing our ice maker. It was a little expensive but it is working well.

Ken R,

Solon, OH
Ice Maker
September 23, 2025
Overall rating

Technician was fine. Now if it fixed we will be happy.

Karen A,

Carrollton, OH