Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Professional Service
May 06, 2026
Overall rating

We know, Norman from previous repairs/visits, to be friendly and professional. He explains that which affects our appliances' performance and offers suggestions to maintain them. Today he was able to arrive within the scheduled window. While it would be a MAJOR improvement to better estimate the repair window, we understand that repairs scheduled later in the day will be delayed because of earlier repair appointments' encountered difficulties.

Phyllis O,

Kaneohe, HI
Great service
May 06, 2026
Overall rating

Thank you Mark for quick and diligent service. Very much appreciated

Enrique O,

Covina, CA
Great service
May 06, 2026
Overall rating

Very knowledgeable and professional, quickly diagnosed the issue and fixed the problem

Tracy G,

Apple Valley, CA
Refrigerator Repair
May 06, 2026
Overall rating

Corey K was extremely courteous and shared his knowledge with us with the questions that we asked. We appreciated his professionalism in performing his job with the attitude that he could get it done! THANKS COREY and thanks Sears for providing us with a knowledgeable person!

Martha F,

Gautier, MS
Fixed leak in my refrigerator
May 06, 2026
Overall rating

Mihibullah remived the bottom half of the refrigerator (where my frozen food was stored). He knew exactly what the problem was & thankfully he fixed it. I was very impressed with his work. I had other techs for different reasons & he was the only one who was really dedicated to his work. After he was done with this leak i showed him another problem that other techs couldn't solve & I want him to return so I plan to ask for him.

Harriet A,

Rockville, MD
Quick and efficient
May 06, 2026
Overall rating

Mike took care of the repair. Your automated AI system, on the other hand, is wonky. It called me today at 11:52, 11:55 and 12:40 with the same appointment update info. Thank you! d

Danny Y,

Las Cruces, NM
Thank u!
May 06, 2026
Overall rating

Cornelius is efficient and courteous-thanks for completing our repairs -just wish they can clone you so the wait for appointments dont take so long…

Carol M,

Honolulu, HI
Appliance repair
May 06, 2026
Overall rating

Good service very knowledgeable of the repair that performed on the appliance.

Phyllis S,

Tampa, FL
Faulty Kitchen aid ice maker
May 06, 2026
Overall rating

Extremely patient and thorough in analyzing and suggesting problems my refrigerator has experienced . Pleasure to speak with and shared in laymen terms why things occured and possible options moving forward. Marvin Boritz

Marvin B,

Miami Beach, FL
Matt was very thorough and the only tech who fixed the issue
May 06, 2026
Overall rating

Matt was the only tech who cared enough to get the repair of our refrigerator completed properly. He was thorough and made sure it was working before he left. He is very knowledgeable in his field of expertise.

Jubie R,

Hiddenite, NC